- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 5 years or more
- or equivalent experience
Work setting
- Catering firm
Tasks
- Evaluate daily operations
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Manage events
- Prepare and submit progress and other reports
- Maintain inventory and records of food, supplies and equipment
- Hire and oversee training and supervision of staff
- Plan, organize, direct, control and evaluate daily operations
Cuisine specialties
- Greek
- Italian cuisine
Work conditions and physical capabilities
- Fast-paced workplace
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Dependability
- Excellent oral communication
- Organized
- Reliability
- Team player
- Judgement
- Time management