Advance your career in healthcare as a Bilingual Caseworker at Cencora, with opportunities for remote work across Canada. Utilize your bilingual skills to enhance patient support. Cencora is hiring a Bilingual Caseworker to support its patient services through Innomar Strategies.
This full-time position involves managing patient cases, delivering telephone support, and ensuring adherence to case management protocols. Your experience will help manage patient follow-up and compliance programs, making a significant impact on healthcare delivery. Key Responsibilities:
- Handle management of patient cases and projects
- Provide telephone assistance for funding and access
- Administer case-management protocols and monitor therapy continuity
- Engage with healthcare professionals for market research
- Keep program-specific documentation up-to-date Requirements:
- One year of experience in customer service
- Bilingual proficiency in French and English
- Solid problem-solving skills and attention to detail
- Experience in the pharmaceutical or medical industry preferred
- Knowledgeable in Microsoft Office applications Bring your experience in patient support and case management to Cencora and be part of a meaningful mission.