We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and work from home.

Working Business Language : English In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role.

About The Wawanesa Mutual Insurance Company

Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.

The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change.

The Claims

Adjuster 1,



Property delivers exceptional member service by managing property claims from intake to resolution and applying policy coverage. This role specializes in the contents portion of large loss claims, partnering with members and adjusters to support timely, accurate claim outcomes. Provide direction and support to our members, throughout the claims process, by providing exceptional service delivered with empathy Timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and skilled manner.

Review and interpret policy wordings, determine policy coverage, and communicate coverage decisions to members. Establish timely and accurate loss and expense reserves through the life of the claim through evaluation of relevant information from sources such as appraisers, independent adjusters, and contractors. Coordinate and manage services with vendors and service providers such as appraisers, independent adjusters, and contractors.

Negotiating and conveying claim settlements within authority limits. Communicating claim decisions promptly and effectively, while still delivering an exceptional member experience. Maintain an effective and current diary system and document claim file activities in accordance with established procedures.

Developing, demonstrating, and maintaining knowledge and understanding of policy coverages,



while complying with regional regulatory and licensing requirements (as applicable). Remaining current with legislative changes and trends in the insurance industry. Demonstrating basic skills to review content schedule of losses and repair estimates, while developing the skills to create narrative scopes and generating entry level estimates using an estimating software system.

Support CAT plan as necessary, including potentially assisting on claims outside of your service area. Exceptional customer service skills demonstrating empathy and concern for member satisfaction. ~1 year of insurance or Customer service experience preferred ~ Willingness to work toward Chartered Insurance Professional (CIP) designation and where required, dedicated to reach the proper licensing requirements. ~ Experience utilizing computer technology such as Microsoft Office, email, Web-enabled applications, and database software required. ~ Detail oriented with a high degree of accuracy regarding data entry. ~ Diversity Equity, Inclusion& Belonging At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce. We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.

If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.

📌 Claims Adjuster 1 - Property (Contents) (Winnipeg)
🏢 Wawanesa
📍 Winnipeg