Job Overview:

Requirement/Must Have:

- University graduation in a related field such as Commerce or Communications plus 4+ years progressively responsible related experience OR a diploma in a related field and a minimum 6+ years of progressively responsible work experience.
- Strong verbal and written communication skills and the ability to interact professionally with a diverse group.
- Experience developing and implementing effective communication plans.
- Experience developing professional internal and organizational communications, including executive/leadership messages, employee communications, organizational announcements, newsletters, and briefing materials.
- Experience developing professional presentations and visual communication materials for senior leadership and other organizational audiences, including advanced use of Microsoft PowerPoint.
- Experience reviewing and evaluating existing communications and recommending or implementing improvements to clarity, consistency, effectiveness, and audience suitability.
- Experience with professional business writing, editing, and translating complex business or technical information into clear, concise, audience-appropriate communications.
- Experience working directly with executives, senior leaders, managers, and subject matter experts to gather information, provide communications advice, and develop communication products.

Responsibilities:

- Develop executive communications on behalf of leadership, including branch updates, organizational announcements, leadership messages, and employee communications.
- Prepare monthly branch communications based on information provided by leadership.




- Develop communication strategies and communication plans supporting organizational transformation and technology initiatives.
- Create professional communication products including presentations, executive briefing notes, speaking notes, newsletters, FAQs, infographics, and visual communication materials.
- Develop branding and visual identity for initiatives, ensuring consistency across communication products.
- Translate complex business and technical information into explicit, concise, audience-appropriate communications.
- Support organizational change initiatives through employee engagement and change communications.
- Review, edit, and provide quality assurance for communications prepared by project teams and leadership.
- Review existing operational communications, including service outage and maintenance notifications, and recommend improvements to readability, consistency, effectiveness, and customer experience.
- Develop standardized communication templates and guidance for operational and executive communications.
- Collaborate with executives, managers, subject matter experts, and project teams to gather information and prepare communication materials.
- Develop presentations and supporting materials for executive meetings, leadership forums, town halls, and stakeholder engagement sessions.




- Provide communications advice and recommendations to leadership regarding communication approaches and stakeholder messaging.
- Ensure all communication products align with organizational communication standards, visual identity requirements, and plain language principles.

Nice to Have:

- Experience developing branding, visual identity, templates, infographics, or other visual communication products using tools such as Adobe Creative Suite or Canva.
- Experience developing communications related to technology service disruptions, outages, planned maintenance, incidents, or service changes.
- Experience developing communications within a technology, IT, digital transformation, or similarly technical environment.
- Experience developing communications within government, the public sector, or another complex regulated organization.
- Experience supporting communications for organizational transformation, change management, restructuring, or other significant organizational change initiatives.
- Experience using SharePoint, Microsoft Teams, or other digital platforms to publish or manage organizational communications.

Skills:

- Corporate Communications.
- Executive Communications.
- Communication Strategy & Planning.
- Change Communications.
- Stakeholder Engagement.
- Presentation Development.
- Content Writing & Editing.
- Executive Briefing Notes.
- Newsletters.
- FAQs.
- Infographics.
- Branding & Visual Identity.
- Plain Language.
- Organizational Change Management.

Qualification And Education:

- Degree or diploma in Commerce, Communications, or related area.

📌 Communications Specialist - Intermediate (Edmonton)
🏢 Cynet Systems
📍 Edmonton