Find out why our AMAZING employees love working for the City of Port Coquitlam! Affectionately known as PoCo, we are an award-winning values-based organization made up of a diverse and dedicated team of people who care deeply about the community they serve.

City of Port Coquitlam Job Title: 26-095c - Customer Service Attendant (Casual) Job Type: Casual Location: Port Coquitlam, British Columbia, Canada This is customer service and reception work performed within the City’s Recreation Department. An incumbent performs from line customer service, including but not limited to providing information to the public, program registration, bookings, sales and promotional assistance. The position may also assist with a variety of duties related to customer service such as ensuring displays of program flyers and other information are available for customers and is current and tidy in all facility spaces, and updating customer information on display screens/TV monitors throughout the facilities.

The work is performed in accordance with clearly defined policies and procedures and is evaluated by a supervisor on the basis of accuracy and quality of customer service provided to the public. Receives payments by cash,



cheque or credit card made in person or by mail for a variety of accounts and services; Responds to inquiries and provides factual information and assistance to the public regarding programs and services in person and through a variety of media. Registers customers in programs, processes sales and maintains records related to transactions.

Represents the City and the Department in a positive, qualified and customer friendly manner. Performance a variety of clerical duties, including data entry, maintaining routine records and collecting statistical data. Sorts and files a variety of material Performs duties related to overall facility safety procedures, i.e.

Completion of grade 12 supplemented by courses in customer service, plus some experience in a customer service role including cash handling and point of sales systems, or a combination of training and experience. We care deeply about our community An hourly starting wage of $26.42 (2025 rate of pay) plus 12% in lieu of vacation and statutory holiday pay The City of Port Coquitlam will conduct a criminal record check. #

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