Location:Donwood Family Resource Centre, Hours of Work : 24 hours a week (7:00a.m.

- 11:00am Monday - Friday) Location: Westgrove Family Resource Centre Hours of Work: 24 hours a week (Tuesdays, Wednesdays, and Thursdays) One year term with possibility of extension The Community Support Worker (CSW) works alongside the Family & CommunityDevelopment Coordinator to provide frontline community support focused on buildingrelationships with community members, supporting daily centre operations, assisting withprograms and services, and creating a welcoming and responsive presence within theResource Centre.The CSW position is part of a Pathways Program, designed to both strengthen ResourceCentre services and provide professional development opportunities within thecommunity. Duties - Support the daily operations of the Resource Centre to ensure the effective delivery of programs and services.
- Create a welcoming, inclusive, and responsive environment for participants, families, and visitors.
- Work collaboratively with staff to plan, deliver, and enhance ResourceCentre programming.
- Greet visitors, answer and direct phone calls, and respond to general inquiries in a professional manner.
- Assist participants by providing information, addressing needs, and referring complex or specialized inquiries to the appropriate staff member.
- Build positive, trusting relationships while maintaining a safe, respectful, and inclusive environment.
- Supervise and engage children through age-appropriate activities and play.
- Facilitate drop-in services and support the delivery of core Resource Centre programs.
- Assist with the planning and facilitation of specialized programs, including Basics of Babysitting, Ready Set Solo,



Bookmates, and preschool programming.
- Provide coverage and support for Resource Centre, child, and youth programming as required.
- Coordinate, organize, and distribute clothing donations and other community resources.
- Participate in team meetings, committees, and working groups by contributing ideas and supporting organizational initiatives.
- Maintain accurate program records and assist with the development and distribution of newsletters, community flyers, and other communication materials.
- Support the upkeep of the Resource Centre by organizing spaces, maintaining cleanliness, preparing program materials, and assisting with meal and snack preparation.

Knowledge

Skills and Abilities - Demonstratedability to work in a community setting and strong working knowledge of community resources - Demonstrated ability to maintain professionalism and confidentiality - Ability to maintain strong boundaries while working and living in the community; recognizing the challenge that comes with dual roles of a community member and a resource centre staff member - Ability to demonstrate cultural sensitivity; being able to engage with participants from avariety of backgrounds with differing beliefs,



values and experiences - Strong interpersonal and communication skills - Ability to work cooperatively within a team setting and with a broad array ofpeople - Knowledge of child development, behavior management, family dynamics,interpersonal communication and conflict resolution.

At Family

Dynamics, your well-being is our priority: Supporting others also means supporting our team. We have you covered! Positive and supportive work environment including active committees:

- Health and Safety; - Diversity, Equity and Inclusion - Psychological Health and Safety - Manitoba Government Employees Union - Health and dental coverage, vision, life insurance, long-term disability insurance and travel insurance, Company pension plan Other Benefits:
- Employee Assistance Program - Paid Sick Leave that accumulates upon hire - Paid Vacation Leave that accumulates upon hire - Ongoing training and opportunities for professional development.

Family

Dynamics is committed to a diverse, inclusive and equitable workplace environment. We welcome applications from all women, racialized persons, indigenous persons, persons with disabilities and 2SLGBTQ+ persons to confidentially self- identify at the time of application. Applicants can request reasonable accommodations through all aspects of the selection and recruitment process.

Please contact HR at [email protected] to make those arrangements. As a condition of employment, applicants will be required to provide a satisfactory criminal records check, including vulnerable sector search, and child abuse registry check, within 3 months of the present date. We thank all applicants for their interest, but only those selected for an interview will be contacted.

📌 Community Support Workers (Winnipeg)
🏢 The Westman Group of Companies
📍 Winnipeg