As part of our digital transformation business, you’ll help clients unlock innovation, embrace the future, and change communities for good.

The Global IS Team is looking for a Copilot Platform Administrator who can commute to any of our Waterloo or Toronto offices. The administrator will be accountable for the day‑to‑day operation and health of the Copilot platform and deployed agents, managing environments, access, connections, monitoring, and incident response to ensure agents remain available, secure, and fit for purpose. Own day‑to‑day operations of the Copilot and Power Platform environment that underpins the Agent Enablement Program, including environment health, tenant settings, capacity monitoring, and agent lifecycle management.

Administer Data Loss

Prevention (DLP) policies, connector governance, and environment access controls in line with governance standards and GHD’s information security policies.

Manage

Entra ID groups, licensing assignment, and role‑based access for Copilot Studio, Microsoft 365 Copilot, Agent 365, and related Power Platform services. Operate the Power Platform Center of Excellence (CoE) toolkit, providing tenant‑wide visibility, maker inventory, compliance reporting, and agent usage analytics. Partner with Microsoft Purview owners on sensitivity label enforcement, information protection, and compliance across agent touchpoints.

Serve as the first point of escalation for platform‑level issues raised by makers, delivery teams, and the program manager, driving fast resolution of environment and connector blockers. Support audit, risk, and compliance reviews relating to AI agent deployment,



providing evidence of controls and attestations as required. Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent skilled experience. ~5+ years of experience administering Microsoft 365 or Power Platform in an enterprise environment, with at least 2 years focused on Power Platform and Copilot or agent‑related workloads. ~ Microsoft certifications strongly preferred: PL‑200 Power Platform Functional Consultant, PL‑500 Power Automate RPA Developer, PL‑900, MS‑102 Microsoft 365 Administrator, SC‑400 Information Protection Administrator. ~ Exposure to Microsoft Purview administration, Entra ID group, and licensing operations. ~ Strong hands‑on administrator experience across Microsoft 365, Power Platform, and Copilot Studio, including tenant configuration, environment management, and policy administration.

Experience with Data Loss Prevention policies, connector classifications, and environment‑level guardrails in Power Platform. Familiarity with Microsoft Purview, information protection, sensitivity labels, and the interplay between Purview and Copilot governance. Competence with the Power Platform CoE Starter Kit, admin analytics, and tenant‑level monitoring tools.

Operational discipline: strong ticket hygiene, incident and change management awareness, and a bias toward repeatable, documented operations. Service mindset with the ability to communicate clearly with both technical and business users, and to translate platform constraints into practical guidance for makers. Comfort working in a fast‑moving AI product landscape, with the judgment to apply controls proportionate to risk rather than blanket restriction.

📌 Copilot Platform Administrator (Toronto)
🏢 GHD
📍 Toronto