Transform technical knowledge into customer outcomes as a Senior Technical Success Enablement Manager at Coveo. In this pivotal role, you will own the enablement strategy and roadmap, addressing capability gaps and defining learning paths for Technical Success teams. Partnering with Product and technical experts, you will simplify complex tech challenges, enhancing customer readiness and overall value realization.
Own Technical
Success enablement strategy and roadmap
- Translate technical content into role-specific learning experiences
- Strengthen practitioners’ skills in diagnosing customer situations
- Develop customer-facing capabilities such as storytelling and influencing 5+ years in enablement or related technical customer-facing roles
- Experience building enablement programs for specialized audiences
- Robust understanding of software architecture and APIs
- This role requires technical acumen and the ability to build learning that drives measurable behavior change.