The Data Entry Administrator is responsible for supporting our Warehouse and Transportation departments, which includes preparing documents, driver items, and ensuring the accuracy of information entered into a computer. Working in a fast-paced environment within the Warehouse, this position requires you to respond professionally to internal and external customers by phone and email, and deliver a high level of customer service while prioritizing a variety of tasks and duties.
Key Responsibilities:
- Answer phone calls and emails from various departments and customers
- Provide service excellence to internal/external customers
- Collect cheques, count cash, and sort/file invoices.
- Tear and sort labels required for the day.
- Enter data and information (weights and shorts) with accuracy into computer.
- Evaluate discrepancies with weights and shorts, and rectify for corrections.
- Handout equipment to warehouse staff at the start of shift and as needed
- Prepare driver bags by adding keys, temperature gauges, paperwork etc.
- Check-in drivers, and ensure all components are returned and accounted for.
- Must demonstrate an adherence to all HACCP and Food Handling practices
- Complete and keep up to date on all Health & Safety, Food Safety and Quality Assurance training pertinent to the role.
- Responsible for reporting any and all concerns related to the Health & Safety, safe handling and integrity of all items received, stored and distributed by Flanagan Foodservice.
- Adherence to all Health & Safety, Food Safety and WHMIS practices.
- Follow safe and efficient work procedures to meet customer requirements including maintaining a clean and safe environment.
- Other duties as assigned.
Required Qualifications:
- Ability to speak and understand the English language to a high degree.
- Strong computer skills, including the ability to enter information with accuracy.
- Strong time-management skills, and ability to prioritize tasks and multi-task
- Ability to deal with multiple priorities – i.e. numerical sorting of invoices and filing
- Demonstrate a high level of professionalism, and contribute to a positive environment.
- Strong problem solving skills.
- Ability to work under pressure, and deal with stressful situations.
- Ability to work independently with limited supervision.
- Ability to work in a quick-paced environment, and deal with frequent interruptions.
- Good decision making and critical thinking skills to resolve issues effectively.
- Ability to lift up to 25lbs on occasion.
Unique Requirements:
- Remain calm and professional in stressful situations.
- Repetitive work when ripping/tearing labels.
- Attention to detail, high level of accuracy.