Parkland Dental Associates is a modern, patient-focused dental clinic in the heart of Stony Plain, Alberta. Our team is dedicated to providing exceptional care in a warm and friendly environment. We're looking for a Client Care Coordinator to join our front office and help ensure an outstanding patient experience, from the first phone call to follow-up care.

As our Client Care Coordinator, you'll be the first and final point of contact for patients and play a vital role in keeping our clinic organized, efficient, and welcoming. This is a dynamic position that combines dental administrative expertise with compassionate patient service.

Key Responsibilities:

Financial & Insurance Coordination

- Collect and record payments
- Balance daily transactions
- Create and manage patient payment plans
- Coordinate patients’ dental insurance needs
- Maintain accounts receivables

Patient Communication & Chart Management

- Greet and assist patients with care and professionalism
- Answer phone calls, emails, and voicemails in a timely manner
- Maintain and update patient records and contact information
- Collect medical histories, consent forms, and coordinate referrals
- Send and receive letters, prescriptions, and lab work

Appointment & Schedule Management

- Book, confirm, and coordinate appointment needs for clinical team




- Fill schedule openings and meet daily/monthly booking goals

What You Bring:

- Experience in dental administration
- Familiarity with dental practice management software
- Strong multitasking, time management, and organizational skills
- Excellent communication and interpersonal abilities
- Friendly, professional demeanor and commitment to patient care
- Proven ability to adapt and perform under pressure in fast-paced, team-driven environment

Why Join Parkland Dental Associates?

- Positive, supportive team culture
- Competitive wages, team uniform, health benefits, life & disability insurance
- Offers ongoing education and team-building initiatives to support personal and professional growth
- Growth opportunities in a modern and respected clinic
- Make a difference in patients' lives every day

Be part of a team that values collaboration, patient care, and professionalism.

Advantages

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Ability to commute/relocate:
- Stony Plain, AB T7Z 1W3: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (required)

Experience:
- Dental Office: 1 year (required)

Work Location: In person

📌 Dental Client Care Coordinator (Stony Plain, Alberta)
🏢 Parkland Dental Associates
📍 Stony Plain