Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency in dental software systems.

The Dental

Receptionist will play a vital role in ensuring smooth patient flow, accurate record-keeping, and a welcoming environment for all visitors.

Duties

- Greet patients warmly and assist them with check-in and check-out procedures
- Manage multi-line phone systems to schedule appointments, answer inquiries, and confirm patient visits
- Maintain accurate patient records using systems such as ABELdent, Akitu one or Open dental
- Verify insurance information, process payments, and handle billing inquiries
- Prepare and update patient files including medial history updates, ensuring confidentiality and compliance with privacy regulations
- Assist with appointment scheduling, rescheduling, and cancellations
- Coordinate communication between patients, dentists, and other staff members




- Handle administrative tasks including data entry, filing, and correspondence
- Ensure the front desk area is organized, clean, and professional at all times

Qualifications

- Prior experience as a dental receptionist preferred
- Proficiency with dental practice management software such as ABELdent; familiarity with Open dental or Akitu one is a plus
- Strong knowledge of terminology relevant to dental care
- Experience working with electronic medical records (EMR) systems
- Excellent communication skills, both verbal and written
- Ability to manage multi-line phone systems efficiently in a fast-paced environment
- Office experience with administrative tasks such as scheduling, and billing
- Knowledge of dental office procedures and front desk operations
- Professional appearance and friendly demeanor to create a positive patient experience

Pay: $17.00-$28.00 per hour

Benefits

- In office parking

Application question(s):
- Dental Reception experience- minimum 6 months

Location:
- Edmonton, AB T6J 7B9 (preferred)

Work Location: In person

📌 Dental Receptionist (Edmonton)
🏢 Heritage square dental clinic
📍 Edmonton