Job Summary

We are seeking an energetic and detail-oriented Dental Receptionist/Treatment Coordinator to join our dynamic dental team. In this vital role, you will be the friendly face and organized voice of our practice, ensuring a smooth patient experience from appointment scheduling to treatment planning. Your proactive approach will help foster positive relationships with patients while coordinating their care efficiently.

This position offers an exciting opportunity to contribute to a welcoming environment where exceptional patient service and clinical support go hand in hand.

Responsibilities

- Greet patients warmly and manage the front desk with professionalism and enthusiasm, creating a positive first impression.
- Schedule, reschedule, and confirm appointments using dental practice management software such as Dentrix .
- Verify patient insurance information and assist with billing inquiries to ensure seamless financial transactions.
- Explain treatment plans clearly, answer patient questions about procedures, and coordinate follow-up care.
- Maintain accurate records by updating electronic medical records (EMRs) and managing patient files with precision.
- Answer multi-line phone systems promptly,



directing calls efficiently and handling inquiries with a friendly demeanor.
- Support clinical staff by preparing treatment rooms, managing supply inventory, and ensuring compliance with health protocols.

Requirements

- Proven minimum 1 year experience as a dental receptionist or in a similar front desk role within a dental office setting.
- Solid knowledge of dental terminology, electronic medical records systems such as Dentrix, and office management software.
- Excellent communication skills, both verbal and written, with the ability to explain procedures clearly to patients.
- Demonstrated ability to handle multi-line phone systems and manage multiple tasks efficiently in a fast-paced environment.
- Prior experience working with electronic medical records (EMRs) and familiarity with insurance verification processes.
- Office experience that highlights organizational skills, attention to detail, and professionalism in customer service.

Join us in delivering outstanding patient care while thriving in a supportive, energetic environment! Pay: $20.00-$28.00 per hour

Expected hours: 36.0 – 42.0 per week

Benefits

- Dental care
- On-site parking

Work Location: In person

📌 Dental Receptionist/ treatment cordinator (Richmond Hill)
🏢 Red House Dental
📍 Richmond Hill