Job Overview

We are seeking a skilled and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and ensuring smooth office operations. This role requires excellent communication skills, familiarity with dental and medical terminology, and proficiency with various Electronic Health Record (EHR) systems.

The Dental

Receptionist will support the administrative functions of the clinic, uphold HIPAA compliance, and provide exceptional patient service to ensure a positive experience for all visitors.

Responsibilities

- Greet patients warmly and professionally upon arrival and departure
- Schedule, reschedule, and confirm patient appointments using systems such as Eaglesoft, Dentrix, or other EHR platforms
- Verify insurance coverage and perform insurance verification procedures
- Collect payments, process medical billing, and handle collections efficiently
- Manage multi-line phone systems with proper phone etiquette
- Maintain accurate patient records and documentation review in compliance with HIPAA regulations
- Assist with data entry tasks including CPT coding, ICD-9/10 coding, and documentation review
- Coordinate with clinical staff to facilitate patient care plans and intake procedures
- Ensure the cleanliness and organization of the front desk area and filing of medical records
- Support office management tasks such as filing, data entry, and general clerical duties




- Handle patient inquiries regarding billing, appointments, or treatment plans in a professional manner

Experience

- Prior experience in a dental office or medical administrative support role preferred
- Knowledge of dental terminology, medical terminology, ICD coding (ICD-9/10), CPT coding, and insurance processes is highly desirable
- Experience working with EMR/EHR systems such as Eaglesoft, Dentrix, Meditech, eClinicalWorks, or Athenahealth is preferred
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software
- Excellent customer service skills with the ability to handle multi-line phone systems effectively
- Bilingual abilities are a plus to assist diverse patient populations
- Previous experience in clinic or hospital settings is advantageous but not required
- Familiarity with HIPAA regulations and health information management standards is essential

This position offers an opportunity to be an integral part of a dedicated dental team committed to providing outstanding patient care. The successful candidate will demonstrate professionalism, strong organizational skills, and a passion for supporting healthcare delivery through efficient administrative support. Type d'emploi : Temps partiel, Permanent, Apprentissage, Stage/coop

Rémunération : à partir de 22,00$ par heure

Avantages

- Assurance Dentaire
- Congés payés
- Événements d'Entreprise
- Heures d'arrivée et de départ flexibles
- Stationnement sur place

Lieu du poste : En présentiel

📌 Dental Receptionist (Montreal)
🏢 Clinique dentaire ArteDent
📍 Montreal