The Dietary Aide is responsible for assisting in the preparation and serving of meals and providing catering services, ensures work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors and other staff members. The responsibilities of the role include but are not limited to:

- Prepares food for serving to residents; - Ensures resident satisfaction with meal service; - Responds to resident or family member concerns and ensures appropriate action is taken within decision‑making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager; - Performs the set‑up, serving and tear down services at booked catering events; - Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner. Projects an appropriate image and focuses on customer service excellence.





The ideal candidates will possess:

- Previous food services experience in a retirement residence, long term care residence or other hospitality workplace; - Completion of secondary school education or equivalent; - Food Safe Level 1 Certificate is preferred; - Smart Serve Certificate is preferred; - First Aid Certificate is preferred; - Ability to read, write and follow written and verbal instructions in English; - Demonstrated empathy and understanding of the needs of seniors; - Effective interpersonal and conflict resolution skills; - Ability to organize work and work under strict time constraints. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities.

📌 Dietary Aide (London)
🏢 CHARTWELL MASTER CARE
📍 London