Enhance your management career as a Dual Rate Shift Manager at Hard Rock Ottawa Hotel & Casino in Ontario.

Oversee Table

Games operations and ensure exceptional guest service while maximizing product revenue. This full-time permanent role demands leadership in both Pit and Shift Management. You will oversee employee performance, address guest concerns, and enforce operational policies. The goal is to deliver an enjoyable gaming experience while efficiently managing resources. Key Responsibilities:

- Manage efficiency of Table Games operations during your shift
- Ensure employee training, coaching, and performance evaluation
- Oversee game spread, customer service, and table limits
- Collaborate with departments for seamless gaming experiences
- Conduct routine inspections for safety and compliance

Requirements:

- Minimum two years as Table Games Pit Manager
- Five years in Table Games roles with significant experience
- Bachelor's degree or related certification preferred
- Exceptional guest service and communication skills
- Ability to meet gaming commission registration requirements

Lead with integrity and expertise to provide an exceptional gaming setting at Hard Rock Ottawa.

📌 Dual Rate Shift Manager at Hard Rock Ottawa
🏢 Hard-Rock-Hotel-
📍 Ottawa