Title: Enterprise (CLM) Operations Support Engineer -

Location: Brampton, ON - Hybrid (2-3 Days WFO)

Duration: 6-12 months

Pay Range: C$50 INC

Enterprise Certificate lifecycle management, Venfi/CyberArk Certificate Management certified and experienced

Role Descriptions: Certificate Lifecycle OperationsManage certificate discovery| enrollment| issuance| renewal| revocation| replacement| and retirement activities.Maintain accurate certificate inventory| ownership| and lifecycle records.Support large-scale certificate renewal events and emergency certificate replacement procedures.Ensure compliance with enterprise PKI standards| security policies| and audit requirements.CLM Platform AdministrationAdminister and support SaaS-based Certificate Lifecycle Management platforms and Satellite / Connector components.Configure certificate templates| enrollment policies| and integration connectors.Monitor connector health| synchronization status| and platform availability.Troubleshoot enrollment failures| renewal failures| connector communication issues| and API-related errors.PKI &

- Security SupportSupport enterprise Public Key Infrastructure (PKI) operations.Integrate with Client Active Directory Certificate Services (ADCS) and external Certificate Authorities.Validate certificate chains| SAN entries| EKU usage| CRL/OCSP responses| and trust relationships.Support private key protection| certificate governance| and audit logging requirements.Automation &




- IntegrationUtilize REST APIs for certificate enrollment| renewal| revocation| import/export| and reporting operations.Develop or maintain automation scripts using PowerShell| Python| Bash| or equivalent scripting languages.Support ACMEv2-based certificate automation for enterprise workloads.Assist with CI/CD and infrastructure automation integrations where applicable.Cloud &
- Kubernetes SupportSupport certificate operations for Kubernetes cert-manager environments.Manage TLS certificates for Ingress Controllers| APIs| microservices| and containerized applications.Support cloud-based certificate and key management services| including:Azure Key VaultAWS Certificate Manager (ACM)AWS KMS / Secrets ManagerOther enterprise cloud key management solutionsMonitoring &
- ReportingImplement proactive monitoring for:Certificate expiryConnector healthAPI failuresEnrollment and renewal exceptionsGenerate operational dashboards| SLA reports| KPI metrics| and monthly service reports.Participate in governance reviews and continuous service improvement initiatives.

Essential Skills: Experience with Enterprise Certificate Lifecycle Management (CLM)



platformsStrong understanding of PKI concepts and certificate lifecycle processesHands-on experience with SSL/TLS certificate managementExperience with Client ADCSKnowledge of ACMEv2 enrollment and renewal workflowsExperience managing Windows Certificate Store / CAPIExperience with REST API integrationsProficiency in PowerShell scriptingPreferredExperience with CyberArk Certificate Manager SaaS| Venafi| Keyfactor| DigiCert Trust Lifecycle Manager| AppViewX| or similar enterprise CLM platformsKubernetes cert-managerAzure Key VaultAWS ACM / KMSOpenSSL| keytool| and certificate troubleshooting utilitiesPython or Bash scriptingEnterprise monitoring tools such as Splunk| Dynatrace| Prometheus| Grafana| or equivalentOperational Support ExpectationsProvide 8x5 operational support with participation in 24x7 on-call / follow-the-sun support rotation when required.Support P1P4 incident management and major incident bridge activities.Perform Root Cause Analysis (RCA) and contribute to problem management remediation plans.Maintain operational runbooks| SOPs| and knowledge base documentation.Preferred CertificationsCyberArk Sentry Certificate Manager (preferred)Venafi Certified ProfessionalClient Certified: Windows Server / IdentityCertified Kubernetes Administrator (CKA) (nice to have)ITIL v4 Foundation

Desirable Skills

Keyword

Skills: Cyber Security

Experience Required: 6-8

Custom Fields

Name: Business Vertical

Value: CL-CMTS

Name: Work Location CDF

Value: ~BRAMPTON, ONTARIO~

Name: Requisition ID

Value: 10928041

Name: Assets

Value: None

Name: Child

Value: IS-CMTS-4.3

Name: Parent

Value: IS-CMTS-4-Parent

Name: Type of Asset

Value: None

Name: Work Assignment Location

Value: Hybrid

📌 Enterprise (CLM) Operations Support Engineer (Toronto)
🏢 Artech
📍 Toronto