Responsibilities

- Event Management & Related Administration

- Meeting centre booking requests

- High level guest experience from greeting to departure

- Liasing with vendors (catering etc)

- Host calls and event space walkthroughs with event organizers and external clients

- Troubleshooting of onsite A/V technology

- Acting as point of contact for all events and meeting spaces

- Physical inspection, upkeep and reconfiguration of meeting rooms as required

- Additional event and meeting space responsibilities as directed by on-site manager

- Basic level customer service

- Management of a shared messaging and email system

- White glove guest experience

- Highest level guest experience from greeting to departure including check in and badging of guests

- Liaising with client, guests, VIPs and team members

- Escort of VIP guests

- Answering phones as needed

- Efficiency and solution-oriented communication

- Additional event and meeting space responsibilities as directed by on-site manager

Requirements

- Previous experience in a fast-paced professional/corporate setting

- Consistent level of professionalism

- Ability to learn new computer programs and technical equipment troubleshooting





- Proficiency with Microsoft Office Suite

- Ability to lift and move up to 50 lbs when necessary

- Fluency in English

- Ability to be seated or in motion for extended periods of time

- Previous experience with event planning or event support is preferred

- Ability to handle stressful situations and tight schedules

- Dependable (able to commit to work schedule and follow through)

- Previous experience with executive level interaction is preferred

- Ability to work alone and with a team

Qualifications:

- High school diploma or equivalent.

- Proficiency in reading, writing, and speaking English.

- Ability to work at a computer for extended periods.

- Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.

- Close vision and ability to focus are necessary for performing tasks accurately.

- Experience with data entry is desirable.

- Ability to engage in repetitive motion activities like twisting, bending, and climbing.

- Previous experience with data entry is advantageous.

📌 Experience Lobby Ambassador (Toronto)
🏢 XBP Global
📍 Toronto