Job Overview

We are seeking an energetic and personable Front Desk Associate to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors and clients, ensuring a positive and professional experience from the moment they arrive. Your enthusiasm, excellent communication skills, and organizational abilities will help create a friendly environment while efficiently managing daily front desk operations.

This paid position offers an exciting opportunity to develop your customer service and sales skills in a dynamic setting.

Duties

- Greet visitors, clients, and vendors with a warm, professional attitude, ensuring they feel welcomed and valued
- Manage incoming calls with courteous phone etiquette, directing inquiries to the appropriate departments or personnel
- Conduct product demos and upsell additional services or items to enhance customer experience and meet sales goals
- Maintain organized front desk area, manage scheduling, and coordinate appointments or meetings efficiently
- Assist with merchandising efforts to ensure displays are attractive and aligned with brand standards
- Support technical sales by providing basic product information and facilitating product demonstrations when needed

Skills

- Multilingual or bilingual abilities to communicate effectively with diverse clientele




- Strong customer service skills with a focus on transparent communication and active listening
- Experience in retail sales, including upselling techniques and product demos
- Proficiency in technology sales, understanding product features, and technical specifications
- Basic math skills for cash handling, POS transactions, and inventory management
- Excellent organizational skills to manage multiple tasks simultaneously in a fast-paced environment
- Effective time management to prioritize duties and ensure smooth front desk operations
- Knowledge of merchandising principles to create appealing displays and promote products effectively
- Ability to maintain professional phone etiquette while handling inquiries promptly and courteously
- Strong interpersonal skills for engaging customers, supporting team members, and fostering a welcoming atmosphere

Join us as a Front Desk Associate where your enthusiasm meets professionalism! Bring your communication talents, technical knowledge, and passion for customer service to create memorable experiences for every visitor. This is more than just a front desk role — it’s your chance to grow your skills in sales, organization, and client engagement within a vibrant team environment. Pay: $21.60-$25.81 per hour

Work Location: In person

📌 Front Desk Associate (Mississauga)
🏢 OYA Wellness
📍 Mississauga