As the Front of House Supervisor of Armani Caffè, you will be part of a diverse leadership and service team, whom you will support and motivate each day. You will help align the front-of-house team on driving sales , delivering an exceptional guest experience rooted in warmth, authenticity, and genuine hospitality, maintaining strong service standards, and ensuring daily service operates efficiently and effectively. As the Front of House Supervisor, you will support the General Manager with caffè presentation, menu execution, service flow, and guest relationship strategies.

Your daily presence on the floor will allow you to coach associates in the moment, share insights that improve performance, and ensure shift communications are explicit, timely, and consistently cascaded throughout the team. You will support daily front-of-house management, including service standards, productivity, food safety, cleanliness, and quality execution. Minimum three (3+) years of experience in a similar food & beverage or front-of-house role with at least 1+ year of supervisory, shift lead, or team lead experience, preferable in luxury food & beverage Post-Secondary degree preferred; Must have or be able to obtain active certifications such as: FoodSafe Level 1 and Serving It Right Must be legally eligible to serve and sell alcohol in British Columbia and able to obtain and maintain a valid Serving It Right certification where required by the role Proficiency with Office programs, i.e.

Excel, Word and PowerPoint, as well as POS systems where applicable Open availability and able to work a flexible schedule, including holidays, nights and weekends While not required, Italian, Spanish, French,



Mandarin or other language skills are considered a strong asset Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world.

The Armani

Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: This role has an hourly rate of $23 - $27/hour, depending on experience and qualifications. We believe in rewarding great talent, which is why eligible team members may also earn performance-based bonuses and annual incentives that recognize individual impact and contributions.

Within caffè and kitchen workplace Computer use, knife work, kitchen machinery, small tools, and POS systems Verbal & Writing Direct team, monitor performance and food quality, and ensure safety Plan staffing, production, and shift priorities. Fine Audit / Analysis Accuracy of orders, inventory, food safety, and quality standards Administrative Tasks Commission (Eligibility Based On Position) Retail Bonus Program Employee Referral Bonus Program PAID TIME: Paid Time Off for Vacation and Sick Days Pregnancy & Parental Leave Top-Up Long-Term Disability Paid Time Off to Volunteer in your Community SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates Training and Development Opportunities Rewards and Recognition programs Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities. #

📌 Front-of-House Supervisor, Armani Caffè (FT) (Vancouver)
🏢 Armani Caffè
📍 Vancouver