Duties

- Provide IMT support, guidance, coordination, & engagement for all of GoA CCS supported systems and services across all Ministry/department business areas
- Investigate, analyze, and coordinate the various IMT changes in the GoA setting that are required as a result of a change to department name and/or movement of programs, services and personnel. GR projects involve Microsoft Active Directory and Microsoft file system security in the GoA environment
- Lead consultations and facilitate stakeholder meetings.
- Create business requirements, functional specifications and technical requirements
- Schedule, organize and lead status and other meetings as required
- Create project, initiative or service documents and associated planning documents
- Escalate unresolved issues/risks, options and recommendations.
- Provide oversight and coordination to ensure work is delivered according to specified scope and deliverables while following best IMT operational standards, practices and processes.
- Provide status reports,



attend internal team meetings and communicates regularly with team members and maintain documentation in the team SharePoint.
- Utilize project management methodology and governance tools to manage resources and stakeholder engagement, ensuring effective project delivery and the achievement of key business objectives.
- Document technical recommendations and provide technical advice and guidance to management, operations, and project team members and within shared IT services.
- Make recommendations to team members pertaining to issues, risks, and client satisfaction.
- Collaborate with multi-disciplined teams on proof of concept and limited production roll outs.
- Provide quality control on production implementations.
- Communicate operation guidelines and policies to the clients.
- Apply and interpret how the operation guidelines enhance the department's way of doing business.
- Review new services and technology requests by business area and assess their impact on the operational environment, giving recommendations for remediation.

📌 GOAPR653 IT Technical Business Analyst - Senior (Canada)
🏢 Omega solutions
📍 Canada