Northern Health is seeking a champion with management and leadership experience to join our Clinical Operations department. In accordance with the established vision, mission, values and strategic priorities of the organization, the Manager, Clinical Operations is accountable for ensuring excellence in the provision of patient centered care within a defined clinical area(s). The Manager, Clinical Operations provides leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned clinical area(s), and applies management theory and concepts to leading, staffing, monitoring, evaluating, and data gathering including the development of relevant outcome measures pertinent to the clinical area(s).

The Manager, Clinical Operations is accountable for: efficient, effective utilization of approved physical, financial, and human resources; supporting the goals and strategic direction of Northern Health. Starting salary will be approximately from $132,169 to $163,073 and will be based on education, training, experience, reporting structure and salaries of similar positions. Bachelor’s degree in a health-related field.

Or an equivalent combination of education, training, and experience.

Engages

Others/Empathy – fosters the development of others, communicates effectively, builds effective teams, listens with heart rather than reacting.

Develops

Coalitions/Building a Trust-Based Relationship – builds partnerships & networks to create results, demonstrates a commitment to customers & service, navigates socio-political environments, building personal relationships in addition to professional ones, participating in open exchanges of experiences and culture.

System

Transformation/Credible Champion – demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships,



shows courage and conviction in advocating for change for the betterment of Indigenous people. Demonstrated ability to effectively introduce and manage change that is consistent with the vision, purpose, and operating principles of Northern Health. Demonstrated ability to plan, develop, implement, manage, and evaluate programs.

Excellent negotiation skills to relate effectively with clients, medical staff, and members of the interdisciplinary team. Ability to define own continuing education needs and maintain competency through reading literature, management workshops, seminars, and available educational offerings.

Facility: Additional details about this facility’s programs and care environment can be found through University Hospital of Northern British Columbia (UHNBC).

Community: More about Northern Health Northern Health (NH) boasts the most affordable communities in BC to live, work, and play. NH covers an area of nearly 600,000 square kilometres and offers health services in 26 communities, 55 First Nations communities, 11 Métis chartered communities, and Inuit families. We provide both hospital and community-based care to a population of approximately 300,000 people.

With a team of over 12,000 staff and physicians, we are committed to offering high quality, care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health

Has to Offer You!

Joining Northern

Health means becoming part of a supportive team that values your growth and well-being.

Benefits for Indigenous Employees: Ceremonial, Cultural, and Spiritual Leave, Access to NH Indigenous Community of Practice. Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for advantages.

Four weeks of vacation after one year of continuous service. Employer-paid training and leadership development opportunities. Access to spectacular outdoor activities and enjoy the shortest commutes in BC.

Loan Forgiveness

Programs offered through Federal and Provincial Government for eligible professions. #

📌 Head of Medical Operations (Prince George)
🏢 Northern Health
📍 Prince George