Elevate your career as an Inforce Case Coordinator with Manulife. This hybrid role focuses on delivering exceptional service and building relationships with distributors to drive insurance revenue. Join the passionate Case Coordination team supporting MGAs, National Accounts, and Elite Advisors.

As an Inforce Coordinator, you will assist in cross-functional communication while showcasing empathy and professionalism. Your organization and collaborative skills will ensure timely responses to inquiries and facilitate smooth processes for distributors. Key Responsibilities:

- Manage Inforce Insurance inquiries through email and phone
- Create outstanding service experiences for distributors
- Develop robust relationships to enhance business transactions
- Educate distributors on Manulife’s resources and tools
- Resolve inquiries efficiently by owning the entire process

Requirements:

- Post-secondary education or equivalent experience
- Minimum 2 years in customer service
- Knowledge of Insurance products is an asset
- Excellent relationship management skills
- Strong time management and organizational abilities

Help drive success with customer-centric service at Manulife while using your expertise in Insurance.

📌 Inforce Case Coordinator at Manulife (Ontario)
🏢 Manulife
📍 Ontario