Join Circular Materials as an IT Operations and M3 Support Analyst in the Greater Vancouver Area. This hybrid role focuses on Level 1/Level 2 support, device management, and onsite assistance. This position is ideal for candidates with 4-5 years of IT support experience, specifically in corporate environments.
You will manage rugged mobile devices, provide technical support for the M3 Post-Collection Portal, and assist users both remotely and onsite. Robust troubleshooting and documentation skills are essential for effective incident management and customer service. Key Responsibilities:
- Provide Level 1/Level 2 support for M3 portal issues
- Configure and support rugged Android scanning devices
- Manage devices with Microsoft Intune and MDM
- Support Windows laptops and Microsoft 365 users
- Maintain documentation, SOPs, and knowledge articles
Requirements:
- Bachelor’s degree in IT or related field
- 4-5 years of Level 1/Level 2 IT support experience
- Experience with Microsoft Intune and MDM
- Hands-on experience with Android and rugged devices
- Strong troubleshooting and documentation skills
Enhance your IT career while supporting technology initiatives at Circular Materials.
📌 IT Operations Analyst at Circular Materials (Toronto)
🏢 Circular Materials
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.