Join TD as a Senior IT Support Analyst, providing premier technical assistance to our trading teams in Toronto, Ontario. Ensure optimal performance and support for all front-office technology needs. This role focuses on delivering productive and responsive IT support within a bustling trading environment.
Your responsibilities will include managing requests for technical assistance and resolving issues related to various trading applications and technologies.
Experience a rewarding environment where your contributions directly impact trading efficiency. Key Responsibilities:
- Aid traders and sales professionals with technical support
- Oversee ticket management in ServiceNow and direct communications
- Solve a variety of IT issues from desktop to network
- Support Bloomberg and trading-related tools
- Coordinate incident resolution with internal teams and vendors Requirements:
- 3-5 years of desktop support experience
- Proven ability to prioritize under tight deadlines
- Knowledge of security and data protection practices
- Familiarity with financial trading platforms
- Engage in flexible working hours as needed Deliver effective IT solutions to ensure smooth trading operations at TD.
📌 IT Support Analyst for Trading Operations (Toronto)
🏢 TD
📍 Toronto
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