Salary Range

The salary range for this position is CAD $55.25 - $79.42 / hour

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Responsible and accountable for managing and providing leadership for the designated Staffing Services portfolio including the management of people and financial resources; oversees designated operational and administrative activities of staff scheduling services for Fraser Health (FH); provides support services (systems, tools and expertise) to clinical and clinical support managers and designated staff to ensure consistent, efficient scheduling systems operations; ensures staff scheduling services at FH acute and community sites including clinical and clinical support programs are delivered in an effective and efficient manner through consultative advice on system design, policies/procedures and processes, management practices and contract management.

Responsibilities

- Provides leadership in the development of staffing initiatives and overall management functions of the staffing service by working in partnership with FH's clinical programs, services and other internal stakeholders.
- Recruits and manages staff in accordance with professional standards including performance evaluation, discipline and termination consistent with current legislated/contractual obligations; participates in staff mentoring and development by promoting cooperative working relationships, positive employee relations and a continuous learning workplace.
- Identifies and develops workforce plans and human resource strategies at the point of care, service or program level by working collaboratively with key program and human resource leaders to ensure evidence-informed staffing services and program scheduling structures are created.




- Prepares the annual operating and capital equipment budget for the designated Staffing Services portfolio; monitors activities and ensures expenditures are within approved budgets; implements corrective action and identifies efficiencies and promotes optimal use of resources by making recommendations for current and future program and service adjustments.
- Ensures that staffing planning and evaluation is based on data profiling, evidence-informed, quality practice environments and supports program/service managers consistent with operational needs, current legislation and collective agreement requirements; anticipates and responds to trends, shifts in services and changes in the health care system, human resources and/or collective agreement provisions.
- Provides leadership to clinical operations, clinical support programs and staff to foster a collaborative practice environment which supports staff and client involvement in decision-making to create sustainable staffing solutions
- Participates in design and implementation of scheduling system redesign initiatives; measures and responds to staffing performance metrics by developing a database and preparing reports to facilitate ongoing coordination, monitoring and reporting of staffing performance measurements such as overtime utilization; manages quality improvement and risk management processes in the context of utilization and staffing services.
- Ensures the Director, Workforce Optimization is informed of and aware of significant events and activities in the area(s) of responsibility.
- Provides education and/or training to clients and develops tools/policies, which comply with human resource and legal requirements,



accreditation standards, provincial and federal legislation, regulations and collective agreements.
- Participates on assigned internal, regional and external committees, public relations activities and other project groups as appropriate; chairs and/or leads discussion as requested; prepares status reports and provides recommendations to update the Director, Workforce Optimization.

Qualifications

Education and ExperienceBachelor's degree in a related discipline, supplemented with five (5) years' recent, related experience within a large complex organization including two (2) years' experience in a leadership/supervisory position, or an equivalent combination of education, training and experience. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

- Working knowledge of applicable regulations, legislation and collective agreements.
- Demonstrated leadership in roles to lead and move forward complex organizational change issues across health service programs to support broad transformational objectives.
- Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
- Demonstrated ability to work and lead within a matrix reporting structure.
- Sound working knowledge of planning concepts related to service delivery, budgetary, staffing, quality and strategic initiatives.
- Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
- Ability to operate related equipment including applicable software applications.
- Physical ability to carry out the duties of the position.

📌 Leader, Workforce Optimization Staffing Services (Surrey)
🏢 Fraser Health
📍 Surrey