Elevate guest experiences as a Royal Service Agent at Fairmont Jasper Park Lodge. Immerse in luxury hospitality and breathtaking landscapes while delivering outstanding customer service. In this front-facing role, you will serve as an ambassador for Fairmont's brand, providing anticipatory service over the phone.

Your responsibilities include promptly addressing guest inquiries, efficiently handling reservations, and tracking special promotions. You will be a key contact for guests and liaise with various departments for exceptional service. Key Responsibilities:

- Deliver professional, friendly service to guests and colleagues
- Manage guest inquiries via telephone and radio
- Accurately input reservation details in Property Management System
- Book excursions, dining, and activities as requested
- Oversee fire panel and emergency protocols with Security Requirements:
- Minimum 1 year of customer service experience
- Proficient in Microsoft Windows applications
- Excellent verbal communication skills in English
- Willingness to work flexible shifts, including nights
- Solid organizational and typing skills, 40 WPM Experience the luxury of Fairmont while providing unforgettable guest interactions as a Royal Service Agent.

📌 Luxury Royal Service Agent at Fairmont Jasper
🏢 FAIRMONT
📍 Jasper