About Us Steele’s Transportation Group provides scheduled LTL freight service across Alberta with terminals in Calgary and Edmonton. Since 1957, we’ve built a strong reputation for reliable, customer‑focused delivery.We operate an asset‑based fleet supported by owner‑operators and carrier partners, serving the busy Calgary–Red Deer–Edmonton corridor with safe, timely, and competitive freight solutions.

https://www.steelesgroup.com/ https://fmicanada.com/home/https://fmicanada.com/about-us/ Job Summary: The Operations Supervisor at Steele's plays a crucial role in maintaining efficient LTL freight handling and ensuring the cross-dock remains organized.

Responsibilities include onboarding and training drivers, overseeing preventative maintenance scheduling for fleet assets, and ensuring safety and compliance. This position also involves planning and organizing the cross-dock floor to maximize its usage.

Job Title: Operations Supervisor (Edmonton)

Job Responsibilities:

1.

Supervising Dock

Operations

- Supervise, plan, assign and review the work of staff engaged in shipping, receiving, scheduling transportation and routes, and other related activities.
- Schedule daily dock tasks and establish the priority in which the tasks are to be completed.
- Working with Sales and Operations to source cross-dock customers to add an annual set budget of current recurring customer cross-dock revenue.
- Work with dispatch operations to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.
- Ensure all freight originating at the terminal has dimensions captured and maintains weekly DIMS compliance metrics.
- Ensuring compliance across all manifesting functions (inbound & outbound) at the dock level
- Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
- Recognize risks, problems, and work collaboratively with other stakeholders to achieve practical and speedy resolution.

2.

Fleet

Management

- Monitor fleet activities in the ELD Dashboard and Fleet management system to identify issues or upcoming maintenance and inspections.
- Coach drivers on HOS and DVIR to ensure 100% compliance
- Visually inspect assets
- Keep records of trailers in use and locations




- Coordinate repairs of assets with approved vendors
- Monitor and report fleet mileage per week and safe miles driven, along with revenue and cost per KM.

3.

Driver

Team & Relations

- Monitoring and enforcing activities and ensuring compliance with drivers and equipment.
- Recruit, onboard and complete qualification and training of new drivers
- Monitoring monthly training that must be renewed in the next 30 days and coordinating the same.
- Support dispatch on issues reported with drivers

4. Health, Safety & Compliance

- Lead the Health and Safety policies and training, and ensure 100% compliance with Health & Safety policies
- Collaborate with other TM’s on HSE initiatives.
- Ensure compliance with policies, procedures for safety and security, standards and regulations in force and participate in their improvement
- Investigate and resolve all incidents and accidents for people, vehicles, equipment and freight claims (OS&D;).

5.

People

Management

- Supervision of Dock Workers, both employees and contractor/agency, directly and indirectly.
- Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
- Work with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.

6. Communications

- Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.
- Communicating with dock operators, Steele’s divisions and resolving various problems and related complaints and implementing corrective measures and process improvements

7. Reporting

- Works with the Terminal Manager to track monthly performance stats for the dock.
- Daily capacity reporting, complete and submit daily activity logs.




- Tracking of daily revenue generated by cross-dock operations.
- Ensuring daily dock audit compliance.

8.

Other

Duties

- Some heavy lifting may be required.
- May be required to complete load transfers by hand.
- Forklift work as required to help the dock daily

9. Qualifications/Skills

- 5+ years' experience in a terminal setting in the transportation industry preferred.
- Trained in the Transportation of Dangerous Goods
- Forklift certified.
- WHMIS certified.
- Strong interpersonal, communication (verbal and written), and customer service skills.
- Strong problem-solving skills.
- Customer and sales-oriented.
- Ability to multitask and prioritize workload.
- Safety-oriented
- Proficient use of English, both written and spoken; additional languages considered an asset.
- Task-oriented–self–motivated.
- Familiar with National Safety Code and Provincial Transportation rules and regulations as they may apply.

10.

Education and Experience Requirements

- Graduate/ post-secondary education (general stream), or a combination of education and experience. However, a minimum of secondary education.
- Previous Transportation or operational experience is preferred; various roles within transportation would be beneficial.
- Experience with TMS / WMS systems is a definite asset.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Experience leading a team of front-line employees and drivers.
- Strong leadership skills, including the ability to get things done through others and people development.
- Experience /Contributing to the development and management of an annual operating budget.

Are You a Good Fit? Think you’ve got what it takes? Are you ready to join a great team? Please submit your application today! Job Type Full-time & Permanent Schedule

- 8:00 am - 4:30 pm
- Monday to Friday
- In-person

Benefits

- Company events
- Comprehensive Health and Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Personal paid time off
- Paid Sick Leave
- Paid Study Leave
- Tuition reimbursement

Ability to commute/relocate

- Edmonton, AB: Reliably commute or plan to relocate before starting work (required).

📌 Operations Supervisor (Edmonton)
🏢 Steele's Transportation Group
📍 Edmonton