Position Summary

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests, in a restaurant, buffet operation, or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work workplace for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Greets guests by name wherever possible

Escorts guests to a table when applicable; presents menus; informs guests of daily specials

Explains how various menu items or beverages are prepared

Takes the guest orders; makes recommendations

Serves the guests; checks to ensure satisfaction

Prepares food and beverages if applicable

Resolves guests' issues or asks management for assistance

Presents bill upon request; takes payment in the absence of a cashier

Cleans tables or counters; removes dishes; re-stocks where applicable

Performs opening or closing duties as required

Counts cash float at end of shift when applicable

Covers other servers' sections when required





Exercises good judgment when serving alcoholic beverages

Liaises and communicates effectively with all appropriate operational departments

Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members

Ensures compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned or directed

Education and Qualifications

High School Diploma

Minimum 1 year serving experience effective and service-oriented communication

POS experience an asset

Smart Serve Certification required (or ability to obtain)

Ability to successfully obtain a Gaming registration with the AGCO

Ability to exceed internal and external customer expectations through timely,

Work Environment Considerations

Regular casino, restaurant or bar environment, standing and walking for long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours

Work Location: In person

📌 Part Time F&B Server-BEL (Belleville)
🏢 Great Canadian Entertainment
📍 Belleville