About the Role:

Under leadership of the Pastry Chef, the assistant is responsible for preparing and delivering food services as per function sheet. The incumbent is required to prepare daily mise en place in mass production to create exceptional experiences through high quality food and superior customer service.

Minimum Qualifications:

- 2 Years minimum experience in a culinary setting. Robust preference given to those with experience in mid to large sized operations
- 2 years minimum experience in patisserie, baking and/or pastry environment is strongly preferred
- Ability to work quickly, efficiently and keep organized is a must
- 1-2 years’ experience in mass production of baked goods
- Experience with product rotation, requisitioning and ordering inventory

Responsibilities:

- Consistently offer professional, friendly and proactive guest service
- Receiving, storing with proper rotation, and preparing all food items needed in our numerous kitchens
- Preparation (mise en place) of items as instructed by the Pastry Chef
- Following the departmental standards and recipes
- Clean and maintain all equipment, counter tops, shelves, utensils, general work area and refrigerator in accordance to company health and safety regulations.
- Maintain cleanliness and organization of all storage areas
- Reporting any areas and equipment in need of a work order




- Commitment to the ongoing success of our culinary team
- Enforce a safe work environment for all colleagues and guests by upholding the safety rules provided by The Calgary Zoo
- Foster an environment of cooperation within the department, and between other departments within the hotel, encouraging participation and input from all colleagues, while promoting professional work habits that will ensure that the department is being guided at all times by The Calgary Zoo’s Mission, Vision and Values

Skills: The required skills are strong communication, interpersonal, and collaboration skills, with the ability to clearly share information verbally and in writing, build positive working relationships, and work effectively with individuals and teams across the organization. Demonstrates a strong customer-service focus and the knowledge, skills, and abilities required to effectively perform the responsibilities of the role and deliver high-quality work. Committed to promoting a healthy, safe, and environmentally responsible workplace by taking responsibility for the health and safety of self and others and proactively identifying potential risks.

Demonstrates commitment to the Wilder Institute's Calgary Zoo’s mission, vision, and conservation priorities and incorporates these values into day-to-day work and interactions with others.

📌 Pastry Assistant (Calgary)
🏢 The Calgary Zoo
📍 Calgary