Join Swisslog Healthcare as a Field Service Engineer in Montreal, specializing in Pharmacy Automation solutions. Ensure system performance and provide outstanding customer support. This position focuses on troubleshooting and servicing pharmacy automation systems, requiring travel and a 24/7 on-call availability for urgent support.
The ideal candidate will possess 1-3 years of experience in field service roles involving electro-mechanical products, alongside excellent customer service skills. Key Responsibilities:
- Conduct preventive and corrective maintenance services for customers
- Facilitate start-up services and user training on new products
- Monitor product performance and report quality issues
- Assist clients with parts orders and inventory levels
- Maintain a qualified appearance and adhere to safety protocols Requirements:
- Vocational training or equivalent work experience required
- Minimum 1-3 years in field service with electro-mechanical products
- Proficient in reading wiring diagrams and schematics
- Strong communication skills for effective client relations
- Must be fluent in French and English, residing in Quebec Take charge of maintenance and customer engagement while elevating pharmacy automation performance at Swisslog Healthcare.