About Us:

At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our company through the years.

About the Job:

Maranello BMW , a division of R. Ferri Automotive, is looking for a Delivery Specialist/Product Genius to join our Team.

The right candidate will be encircled by over 48 years of experience, under 11 premium dealerships offering the most extensive selection of luxury, sport and quality automobiles in the local area.

What We Can Offer You:

- Dental, Medical, Vision Benefits/Extended Health Care
- Pension plan with Employer Matching Contributions
- Employee product and service discounts at all retailers
- Employee Assistance Plan
- Employee Appreciation Events
- Years of Service rewards program
- Opportunities for Career Development

Position Objective

- Ensuring Vehicle is prepared for Client in advance
- Following up on Insurance and Licensing
- Preparing client paperwork for delivery
- Reviewing vehicle with client upon pick-up
- Required:
- Exceptional attention to detail
- Ability to take direction from Team members
- Ability to work independently and remain highly organized
- Ability to learn BMW & MINI Product line-up

Responsibilities:

- Complete vehicle delivery process with new and existing customers;
- Generate positive impressions during the delivery experiences by serving customers in a friendly, professional, and prompt manner;
- Provide presentation of features and options and ability to answer any customer questions pertaining to the vehicle.
- Delivery of vehicle will include witnessing all signatures on contracts,



collect monies due on delivery, photo copying signed documents and preparing funding envelopes for business office
- Introduction of customer to service department and presentation of service department drive thru and service advisor meet and greet
- Schedule first service maintenance with customer and Service Advisor
- Maintain ongoing personal communications with customer and achieve high ratings for customer satisfaction in internal BMW surveys and through external sources.
- Upgrade knowledge of manufacturer products and services and maintain professional and technical expertise by training on-the-job, attending trade shows and educational programs, establishing personal network, reviewing industry publications, and participating in professional societies.
- Be thoroughly familiar with new products, including new features, specifications, colours, etc. introduced over the last four years, so that you can explain benefits to customers.

Please note: applicants must provide a criminal background check prior to commencing employment R. Ferri Automotive is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require disability accommodation during any stage of the recruitment process, please indicate this in your application.

Job Type: Full time

Pay: $60,000.00-$100,000.00 per year

Benefits

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Ability to commute/relocate:
- Woodbridge, ON L4L 8R1: reliably commute or plan to relocate before starting work (required)

Experience:
- Delivery Specialist: 2 years (required)

Licence/Certification:
- Class G Licence (required)
- OMVIC (required)

Work Location: In person

📌 Product Genius (Woodbridge)
🏢 R. Ferri Automotive
📍 Woodbridge