This position will work closely with product, engineering, compliance, implementation, operations, and client teams to convert lender and regulatory requirements into scalable product capabilities.
Key Responsibilities:
Discovery & Business Engagement
- Lead discovery workshops with lender business, operations, compliance, credit, and technology stakeholders.
- Gather, analyze, and document business requirements.
- Understand lender-specific workflows, policies, and operational models.
Product Ownership & Requirements Management
- Translate mortgage journey requirements into:
- Product backlog items
- User stories
- Acceptance criteria
- Business rules
- Workflow requirements
- Prioritize requirements and support Agile delivery processes.
Mortgage Lifecycle Support Support end-to-end mortgage origination processes including:
- Work closely with Engineering, QA, UX, Integration, and Implementation teams.
- Clarify requirements during sprint cycles.
- Validate solution designs.
- Participate in backlog grooming, sprint reviews, demos, and defect triage.
Compliance & Regulatory Alignment
- Interpret Canadian mortgage compliance and lender policy requirements.
- Translate compliance needs into:
- System controls
- Business validations
- Disclosures
- Audit checkpoints
- Product configurations
- Collaborate with Compliance and Legal SMEs.
Client Implementation Support
- Support customer onboarding activities.
- Conduct fit-gap assessments.
- Develop and support demo scenarios.
- Assist with User Acceptance Testing (UAT).
- Support issue triage and go-live readiness activities.
Must Have Skills:
Mortgage Domain Expertise
- Strong Canadian mortgage origination experience.
- Experience working with:
- Banks
- Lenders
- Credit Unions
- Financial Institutions
- Mortgage LOS/POS implementation teams
Product Owner / Business Analysis Experience
- Experience translating business requirements into:
- User stories
- Functional requirements
- Workflows
- Acceptance criteria