Role Name: Production Support Engineer (Deposit Systems)

Location: Montreal, QC

Experience (4 to 6 years)

Position Overview:

We are seeking a Senior COBOL / Production Support Engineer to maintain and optimize our core client deposit platform (Depo). This role balances hands-on system enhancements with critical production support, including managing nightly batch processing and resolving application incidents.

The ideal candidate possesses strong legacy system expertise in COBOL, Control-M enterprise job scheduling, and Linux shell scripting / OpenVMS DCL. Because this role supports a core deposit platform, a solid foundational understanding of banking and accounting principles is essential for validating interest calculations, account balances, and financial statements.

Technical Skills &

- Requirements:

COBOL Programming: Intermediate to advanced proficiency in writing, optimizing, and debugging COBOL code.

Scripting Capabilities: Advanced Linux shell scripting and environment automation skills;

experience with OpenVMS DCL is highly preferred.

Job Scheduling: Hands-on operational experience managing and troubleshooting enterprise batch windows using Control-M (or a comparable scheduler).

Database Skills: Intermediate to advanced knowledge of Oracle PL/SQL, database schemas, and SQL query construction.

Domain Knowledge &

- Experience:

Banking &

- Accounting: Foundational knowledge of basic banking and accounting principles (e.g., debits/credits, general ledger postings, interest accruals, and transaction balances).

Operating Systems:



Direct experience working within Linux/Unix production environments;

experience with the OpenVMS operating system is a strong asset.

SDLC &

- Process Tools: Proven familiarity with standard Software Development Life Cycle (SDLC) methodologies, change control procedures, and daily operational proficiency with Jira.

Key Jobs &

- Responsibilities:

Production Support &

- Batch Monitoring: Provide comprehensive production support for the Depo platform. Support the nightly batch schedule on an on-call rotation basis using Control-M.

Incident Resolution &

- Troubleshooting: Investigate, diagnose, and resolve technical issues, failed batch jobs, and processing anomalies occurring in the batch.

User Support &

- Data Extraction: Address user inquiries regarding application functionality, including account and interest statements. Extract data on balances, accounts, and transactions.

Engineering &

- Enhancements: Design and develop system enhancements, ad hoc requests, and robust workplace scripts using Linux shell and OpenVMS DCL.

Analysis &

- Documentation: Perform analysis for system upgrades. Provide development/testing estimates, and author technical design specifications and application documentation.

Testing &

- Release Coordination: Execute integrated testing with related applications. Create and manage formal change requests (CR) following corporate SDLC guidelines.

Process &

- Compliance: Maintain real-time task tracking in Jira. Provide daily updates to management. Adhere strictly to institutional client policies and mandatory training timelines.

📌 Production Support Engineer (Deposit Systems) (Montreal)
🏢 Capgemini Canada
📍 Montreal