Founded in 1988, and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers. Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi‑family portfolio in North America’s fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units.

At Tricon, we are reimagining rental living – Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort‑quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community.

The Property

Administrator is a visible and trusted presence within the community, helping shape how residents experience their home each day. Working closely with the on‑site team, the Property Administrator delivers service excellence through timely, thoughtful support and careful attention to the details that matter most to residents while also serving as an essential operational partner to the property team.

Resident

Experience & Community Support Serve as a welcoming and dependable point of contact for residents, handling day‑to‑day inquiries, feedback, concerns, and complaints with care, clear communication, sound judgement, and a commitment to service excellence. Support residents through the moments that shape their experience at the property, including move‑ins, move‑outs, account questions, and maintenance needs.

Property

Administration & Financial Support Help keep a busy site office running smoothly, balancing accounts payable support with other day‑to‑day administrative priorities.



Maintain accurate resident account and property information in Yardi and related systems, including resident files, correspondence, and supporting documentation. Support accounts receivable activities, including follow‑up on outstanding balances, delinquent rent, chargebacks, and related resident account matters, while preparing rent rolls, weekly reports, accounts receivable reports, and other property documentation as required.

Maintain an organised, professional, and welcoming office environment. Prepare resident emails, notices, letters, and other correspondence that is clear, accurate, timely, and professional. Look for practical ways to make everyday processes easier and more seamless for residents and the on‑site team.

A service‑first mindset and pride in creating a positive, skilled experience for every resident interaction. Clear and polished written and verbal communication skills, paired with thoughtful listening and emotional intelligence, including the ability to remain calm, respectful, and solutions‑focused when handling sensitive or challenging conversations. A collaborative working style and the ability to build productive relationships with on‑site colleagues, residents, and service partners. 2+ years of experience in residential property administration or a similar resident‑facing role within a rental or multifamily environment. ~ Proficiency with Microsoft Office applications, particularly Word and Excel.

Experience using Yardi or a comparable property management system. Familiarity with residential tenancy legislation and basic collections or legal processes. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

📌 Property Administrator - Cherry House (Canary Landing) (Toronto)
🏢 Tricon Residential
📍 Toronto