Division: Housing Operations Community Services Job Status: Limited position (Bilingual - English/French) Union Affiliation: CUPE 4705 Housing Unit Hours of Work: 70 hours bi-weekly Shift Work Required: No Range of Pay: Group 8 - $30.20 to $34.36 per hour (Subject to Review) To provide clerical support for the Property Manager and the Property Management team in the administrationand service delivery of the Rent-Geared-To-Income public housing program and the administration of residential tenancy matterswithin a designated public housing and rent supplement portfolio. Receive and verify information and document used in the rent-geared-to-income rent calculation process; Prepare and send notices of rent increase/decrease, notices of decision and other related Social Housing Reform Act forms and notices. ~ Verify information contained on forms by contacting social agencies, employers, and tenants. ~ Ensure the annual lease renewal process is complete for all households within an assigned portfolio. ~ Calculate rent-geared-to-income rents at employing methods and procedures, referring to the Housing Services Act, and all associated regulations, policies and procedures and provide to Property Manager for review and approval. ~ Respond to any inquiries from tenants or other staff in regard to rent account balances, rent calculations, rent adjustments and outstanding documentation. ~ Offering of Vacant Units to Applicants ~ Maintain accurate records of vacancies for a portfolio by projects including an internal transfer list. ~ Process offers of accommodation of rental units to applicants on the Central Registry Wait List in accordance with Service Manager policy and procedures.



~ Prepare a new move-in tenant file including lease agreement and all required documentation and information; arrange appointments with caretakers for time of move-in and/or to show vacant units to prospective tenants. ~ Converse with people at the front counter and on the telephone regarding the offer of accommodation, explaining GSHO policies and procedures. # Education and Training ~ Successful completion of Secondary School (Grade XII) education plus additional short, specialized training courses (e.g. business administration, accounting, office administration, etc.). Knowledge of Housing Services Act and Regulations, GSHC policies and procedures, and Residential Tenancies Act.

Knowledge of Community Housing. Excellent organizational skills to ensure that rent changes, rent adjustments, and lease renewals are processed according to legislated requirements and rent calculations/adjustments are processed efficiently and correctly. Excellent communication and interpersonal skills in order to deal effectively with residents, employers, and agencies, and maintain a favourable public image of Housing Operations.

Knowledge of computer software and administrative systems in a Windows environment (e.g. Word, Excel, YARDI, information input and retrieval). Excellent use of English, verbally and in writing. French verbal skills and a positive working knowledge of written French is required.

Physical capability to operate a vehicle safely, possession of a valid driver’s licence and an acceptable driving record, will be considered an asset.

Competency

Library - Level 1 Proficiency Development opportunity range of pay: $29.07 to $32.74 per hour (Subject to Review). For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.

📌 Property Management Clerk - Bilingual - English/French (Sudbury District)
🏢 City of Greater Sudbury
📍 Sudbury District