Sweet Thea Coffee is hiring two permanent Retail Café Team Members for our coffee shop inside the BC Ferries passenger holding area at the Tsawwassen ferry terminal.

TWO FIXED SCHEDULES ARE AVAILABLE

MORNING SUPPORT

- Saturday through Wednesday
- 5:30 a.m. to 1:30 p.m.
- Five consecutive shifts
- 40 scheduled hours per week

AFTERNOON SUPPORT
- Sunday through Wednesday
- 12:30 p.m. to 8:00 p.m.
- Four consecutive shifts
- 30 scheduled hours per week

Applicants must be able to commit to at least one complete schedule on an ongoing basis. These are fixed schedules and cannot be rearranged around school, another job or changing weekly availability.

PAY AND BENEFITS

- $18.25 per hour plus tips
- Permanent employment
- Employer-paid extended health, dental and vision benefits after six months of full-time employment
- Staff discount
- On-site staff parking, subject to availability
- Paid training

ABOUT THE LOCATION Our shop is located inside the Tsawwassen ferry terminal passenger area. Customer traffic follows the ferry schedule, creating intense rushes followed by quieter periods.

This location is not in central Tsawwassen. Before applying, please verify that you have a dependable transportation plan for every scheduled start and finish time.

Morning Support employees must be inside the terminal and ready to begin work at 5:30 a.m., including weekends and holidays.

ABOUT THE POSITION

You will work alongside a Manager, Assistant Manager or Shift Lead. Previous barista experience is not required. We will train the successful applicants on our products, procedures and equipment.





Responsibilities include

- Providing friendly and efficient customer service
- Operating the point-of-sale system and handling payments accurately
- Packaging and serving bakery and café products
- Supporting coffee and beverage service
- Restocking products, packaging and supplies
- Cleaning counters, equipment and customer areas
- Assisting with inventory and recording shortages
- Completing scheduled preparation and cleaning tasks during quieter periods
- Supporting opening or closing procedures
- Following food-safety, security and terminal-access procedures

Morning Support assists the Manager or Assistant Manager with opening preparation and busy morning ferry rushes. Afternoon Support assists the Shift Lead with customer service, restocking, cleaning, preparation and closing work.

MINIMUM REQUIREMENTS

Applicants must

- Be able to work one of the two fixed schedules in full
- Have a reliable transportation plan for the Tsawwassen ferry terminal
- Have at least one year of customer-facing experience in retail, hospitality, food service or a similar environment
- Be comfortable handling payments and serving customers




- Communicate clearly enough in spoken and written English to serve customers, understand safety instructions and complete basic shift records
- Be dependable, punctual and able to remain productive without constant direction
- Be legally entitled to work in Canada
- Be able to provide an employment reference

FoodSafe Level 1 and café experience are assets but are not required. Please indicate whether you are applying for Morning Support, Afternoon Support or Either Schedule.

Job Types: Full-time, Permanent

Pay: $18.25 per hour

Benefits

- Dental care
- Extended health care
- Flexible schedule
- In office parking
- Store discount
- Vision care

Ability to commute/relocate:
- Delta, BC V4M 4G6: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Briefly describe exactly how you would travel to and from the Tsawwassen ferry terminal for this schedule. For the Morning Support position, include how you will arrive before 5:30 a.m.
- Briefly describe your most relevant customer-facing job. What were you personally responsible for?
- The shop may be quiet between ferry sailings. What useful work would you look for after all customers had been served?
- Which complete fixed schedule can you work on an ongoing basis?

1 Morning Support: Saturday–Wednesday, 5:30 a.m.–1:30 p.m. 2 Afternoon Support: Sunday–Wednesday, 12:30 p.m.–9:00 p.m.

3 Either complete schedule

4 Neither complete schedule

Experience

- Customer service: 1 year (required)

Work Location: In person

📌 Retail Café Team Member (Delta)
🏢 Sweet Thea Bakery
📍 Delta