Contract Department: Retail Operations Employee Type: Contract Full-Time/Part-Time: Full-Time Compensation: CAD 70000 - CAD 95000 - yearly Indigo is a physical and digital place inspired by and filled with books, ideas, beautifullydesigned lifestyle products, and the creative people who help make it all happen. Indigo is our customer's happy place - for joyfulmoments of discovery and to connect with people who share their passion for reading, theirbelief in ideas, and their commitment to making the world a better and more beautiful place. We Will be Totally Customer Centric We Will Be Data Driven – System Thinking – Entrepreneurial We are Committed to Caring About Each Other, Our Communities, Our Environment The Retail Executive Assistant (EA) provides consistently strong Executive level support as the primary liaison for a wide variety of internal and external stakeholders, on a diverse range of matters.

The Retail EA optimizes and enhances the productivity of their assigned Executive and their occasional designate (VP Retail Experience & Operations, Senior Regional Directors) by providing seamless administrative support. Through championing the Indigo spirit and brand, this position provides a high level of service and support to all internal and external customers. KEY PERFORMANCE METRICS Completion of projects/tasks on time, to specified standard Maintain excellent business relationships – customer satisfaction Planning and execution of sections of assigned Executive’s budgets, as assigned, on time, under budget, to respective specifications Ensure Executive and their designate(s) has all materials required for meetings; Distribute meeting materials, take minutes where necessary, provide technical support as needed, and execute any required follow up actions and support Executive on escalated customer service issues as needed Book and confirm all travel and hotel arrangements (international and domestic) for the Executive and occasional designate(s); Process and track invoices,



business and personal expenses for the Executive Plan and execute departmental events, including training events and offsite meetings Coordination and support planning and execution of an annual multi-day summit; coordination will include facilities booking, catering, hotel and accommodation, travel support and other related activities for Executive and up to 200 attendees Copilot) to enhance productivity, automate routine tasks, synthesize information across sources, and proactively anticipate executive needs and priorities while maintaining strict confidentiality and quality standards Collaborate with others to drive flexible and iterative solutions, quickly and easily Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself Help others see the impacts of their efforts and proactively engage other functions to get input Encourage others to freely share their point of view and be open to feedback Celebrate diversity of thought and have an open mindset Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes Reports to: SVP, Retail Chief Customer Officer Executive Assistant to the CEO Executive Assistants in other departments Office Services Service providers, vendors, and customers Work Experience / Education / Certifications ~5 to 10 years of experience as an Executive Assistant in a fast paced environment ~ Technologically savvy – advanced knowledge and proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) and an aptitude for recent programs ~ Copilot, LLMs) to drive productivity and enhance the quality, accuracy, and efficiency of workflows,



executive communications and materials. ~ Ability to create executive level visual presentations using PowerPoint and similar programs ~ Ability to handle confidential and sensitive materials Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments.

These tools support our team but do not replace human judgment. We regularly review these tools to help prevent bias or discrimination. At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values.

We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the LGBTQIA+ community, and persons with disabilities. Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments.

We regularly review these tools to help prevent bias or discrimination. At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve.

We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities.

Our Candidate Privacy

Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #

📌 Retail Executive Assistant (6 Month Contract) (Toronto)
🏢 Indigo
📍 Toronto