Client: Supply Ontario

Job Type: Hybrid

Work Location: 525 University Avenue, Toronto, Ontario, Canada

Start Date: October 8, 2026

End Date: October 5, 2027

Business Days: 250

Hours: 7.25 hours/day, 5 days/week

Onsite Requirement: Up to 3 days onsite, subject to Hiring Manager discretion

Public Sector Experience: Healthcare experience preferred

Role Overview

Supply Ontario is seeking a Senior Business Analyst to support the delivery of Portfolio Management process improvement tools under the New Ways of Working (NW of W) project.

The successful candidate will work with the Digital, Strategy and Portfolio Management Division to advance and mature Portfolio Management practices and support successful outcomes of the Digital Operating Plan.

The role will focus on building, testing, implementing, rolling out, and maintaining centralized applications and tools for:

- Resource Capacity Management and Resource Demand Planning
- Project/Product Governance and Gating
- Prioritization and Current Work Intake (NWI)

Must-Have Qualifications

- Experience working in Portfolio Management, including resource management, prioritization, and new work intake.
- Experience with executive-level reporting and dashboards.
- Technical experience building and rolling out solutions to a large number of employees across an organization.
- Expert knowledge of Microsoft 365 tools, including:
- PowerApps
- Power Automate
- Power BI
- SharePoint
- Excel

- Strong communication and change management skills.
- Experience engaging with different employee groups to capture portfolio-level information and support portfolio-level initiatives.

Key Responsibilities

Business Analysis

- Provide comprehensive I⁢ business analysis services for clients with diverse business and technology needs.
- Engage with business stakeholders and subject matter experts to gather, document, and analyze business requirements.
- Assess business problems and opportunities and document requirements to support the development of appropriate I⁢ solutions.
- Apply business process re-engineering concepts to improve service delivery and operational efficiency.
- Develop and maintain business analysis policies, processes, best practices, and standards.

Solution Development &
- Implementation

- Build, test, and support the rollout of applications and tools using Microsoft 365 technologies.
- Support training and implementation activities for different user groups.
- Evaluate and develop business solution applications using PowerApps, Power Automate, Power BI, SharePoint, and Excel.
- Translate business and data requirements into specifications suitable for technology solution design.

Process &
- Workflow Modelling

- Develop and document backend processes, workflows, and process steps.




- Create swim lane diagrams that clearly define roles and responsibilities.
- Conduct business, use-case, conceptual and logical data, process, and data-flow modelling.
- Develop business rules and define non-functional requirements.
- Create job aids and supporting training documentation.

Reporting &
- Performance Measurement

- Develop metrics, KPIs, performance measures, and traceability matrices.
- Create executive-level Power BI dashboards.
- Develop data models and dashboard drill-downs based on defined business requirements.
- Monitor progress, resolve issues, and provide regular reporting to I⁢ management and stakeholders.

Stakeholder Engagement
- Conduct requirements-gathering sessions, interviews, workshops, and stakeholder consultations.
- Prepare presentations, briefing notes, business cases, and supporting documentation.
- Work closely with project teams, business stakeholders, and senior leadership.
- Apply strong analytical, problem-solving, decision-making, communication, interpersonal, and negotiation skills.

Required Skills &

- Experience

- Strong experience conducting business analysis for complex business problems and opportunities.
- Strong experience with Portfolio Management, including resource capacity, demand planning, prioritization, and new work intake.
- Expert-level experience with Microsoft 365 business applications:
- PowerApps
- Power Automate
- Power BI
- SharePoint
- Excel

- Experience developing and implementing solutions for enterprise-wide or large user populations.
- Experience with business process modelling and process mapping.
- Experience developing strategies, business cases, and cost-benefit analyses.
- Experience gathering requirements and developing detailed business documentation.
- Experience creating executive-level reporting and dashboards.
- Ability to monitor project progress, identify issues, and report to management.
- Awareness of emerging I⁢ trends and technologies.
- Proven ability to work effectively within project teams and meet deadlines.

Desired Skills

- Ability to translate business and data requirements into detailed technology solution specifications.
- Experience with business functional modelling, business event modelling, and business process mapping.
- Experience with structured, object-oriented, and Agile methodologies.




- Experience using Copilot and other AI tools to improve business processes and operational efficiencies.
- Experience developing performance measures and conducting follow-up evaluations.
- Strong understanding of business analysis methodologies, tools, and techniques.

Key Deliverables

Digital Portfolio Management Tools

Successful delivery of Digital Portfolio Management applications and tools, including requirements, development, testing, and rollout for:
- Project/Product Governance and Gating
- Current Work Intake (NWI) for unplanned work
- Resource Capacity Management and Resource Demand Planning

Business Process Documentation Develop Business Process Models And Supporting Documentation, Including

- Backend process flows
- Process steps
- Process diagrams and swim lane diagrams
- Job aids
- Training documentation

These Deliverables Will Support

- Project/Product Governance and Gating
- New Work Intake (NWI)
- Resource Capacity Management and Resource Demand Planning

KPI &
- Executive Dashboards

- Develop a digital KPI dashboard.
- Create supporting data models.
- Implement drill-down functionality based on defined business requirements and views.

Engagement Details
- Initial engagement is for 250 Business Days.
- Option to extend for up to an additional 250 Business Days at the Agency's discretion.
- The assignment may also be extended for unused Business Days at the Agency's discretion.
- The resource must comply with all Agency policies and procedures.
- The Agency will provide a laptop.
- The resource must provide at least one additional monitor, external keyboard, and mouse at their own expense.
- When working from home, the resource must have a private office space and suitable hard-wired internet connectivity.
- If home-office requirements cannot be met, the resource may be required to work full-time onsite.
- Agency systems cannot be accessed from outside Ontario without prior authorization.
- Agency laptops and related equipment must remain within Ontario unless prior written approval is obtained.

Work Arrangement Hybrid –

- Up to 3 days onsite, subject to the Hiring Manager's discretion.

The resource may be required to work onsite based on business and project requirements.

Mandatory Submission Documents

Candidates Must Provide

- Updated Resume in Word format –
- Mandatory
- Skills Matrix and References –
- Mandatory
- Expected Hourly Rate –
- Mandatory
- Visa Status –
- Mandatory
- LinkedIn ID –
- Mandatory
- Qualification Matrix –
- Required

Submission Deadline: Tuesday, September 15, 2026 at 9:00 AM EST

How to Apply

If this opportunity matches your skills and experience, please send the required documents to [email protected] by the deadline above.

Without the mandatory documents, we cannot submit a candidate.

📌 – Business Analyst – Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto