EMSL is seeking a Sales Assistant in Calgary, AB. The ideal candidate has a customer service background and the ability to learn quickly and work with complex systems.
Essential Duties & Responsibilities
- Assist with incoming as well as follow up outbound Phone Calls and emails to/from customers
- Trouble shooting client issues related to due dates, reports, pricing, invoices, scheduling, etc.
- Arrange/set up client and/or client prospect appointments for Account Manager
- Generate and qualify leads by placing outbound calls to qualified prospects
- Data Entry and maintenance of hotlists, communications, documents in our CRM Program
- Create /send follow up marketing materials and/or sales proposals/quote
Qualifications & Requirements
- High school degree or equivalent
- Bachelor's degree in Science or Business preferred, but not required
- Authorization to work in Canada indefinitely without restriction or sponsorship
- Two years work experience required
- Experience with high volume customer service
- Ability to interface with clients and foster current and new relationships
- Must have excellent phone etiquette
- Science knowledge/background is a plus but not required
- Must be able to prioritize work assignments and work in fast paced setting
- Must be proficient in computer systems for Client Relationship Management Databases (CRM) and Shopping Cart Order Systems
- Must have excellent communication (written and verbal)
- Willingness to learn and ability to multi-task
Hours
Position is full time, Monday to Friday 8:30 a.m. to 5:00 p.m.
Candidates currently living within a commutable distance of Calgary, AB are encouraged to apply
EMSL offers full time benefits: medical, dental, 401(k), voluntary perks, paid time off, holiday pay, flexible spending account. The pay rate for this position is $23.00 per hour.
To find out more about EMSL Analytical, Inc. please visit our website at: