12 Sep
|
Success Tutorial School
|
Scarborough
12 Sep
Success Tutorial School
Scarborough
Job Type: Permanent Part-Time
Hours: 28.5 hours per week
Schedule: Monday, Thursday, Friday, Saturday and Sunday
Monday: 3:30pm-9:00pm
Thursday: 3:30pm-9:00pm
Friday: 3:30pm-9:00pm
Saturday: 10:00am-4:00pm
Sunday: 10:00am-4:00pm
Location: Scarborough Campus
Weekend availability is required.
About the Position
Success Tutorial School is looking for a friendly, organized and professional School Administrative Assistant & Enrollment Coordinator to join our team.
This is a front-line position working closely with students, parents, teachers and the STS management team. The ideal candidate enjoys working with people, communicates confidently with parents, and is comfortable explaining our programs and helping prospective families find the right classes for their children.
The position combines school administration, customer service and student enrollment. It would be well suited to someone who is organized and detail-oriented, but who also enjoys speaking with customers and has some natural sales or enrollment skills.
Responsibilities
As part of the STS administrative team, you will:
- Greet students, parents and visitors and respond to inquiries in person, by phone and electronically.
- Provide prospective families with information about STS programs, class options, schedules and tuition.
- Follow up with inquiries and assist families through the registration and enrollment process.
- Build positive relationships with parents and provide friendly, professional customer service.
- Coordinate student registrations, payments and student accounts.
- Schedule and administer grade-level assessments for prospective students.
- Review assessment results and assist with recommending appropriate class placements.
- Maintain and update course schedules, student records, calendars and registration information.
- Manage student and teacher attendance and contact parents regarding student absences.
- Communicate with parents and teachers regarding attendance, registrations, withdrawals and other administrative matters.
- Work with Campus Supervisors to support smooth day-to-day school operations and improve registration procedures.
- Prepare reports, maintain electronic and paper records, and perform general administrative duties.
- Assist with other school projects and administrative responsibilities as required.
- Occasionally provide support at another STS campus.
What We Are Looking For
- At least 1 year of administrative or customer-service experience.
- Fluent English plus Cantonese or Mandarin.
- Friendly, confident and professional when speaking with parents and prospective families.
- Comfortable explaining programs and encouraging prospective families to register when the program is a good fit.
- Strong customer-service skills.
- Good organizational, multitasking and time-management skills.
- Able to work independently and handle confidential information appropriately.
- Able to occasionally travel to another STS location.
Pay: $20.00 per hour Expected hours: 28.5 per week
Perks
- Casual dress
- On-site parking
Work Location: In person
📌 School Administrative Assistant & Enrollment Coordinator – Permanent Part-Time (Scarborough)
🏢 Success Tutorial School
📍 Scarborough