Senior Incident & Problem Manager, 24/7 Operations (Mississauga)

Senior Incident & Problem Manager, 24/7 Operations (Mississauga)

12 Sep
|
Bell Canada
|
Mississauga

12 Sep

Bell Canada

Mississauga

Bell Canada in Canada’s Business Market Enterprise segment seeks an Operations Service Desk Incident/Problem Manager to drive proactive and reactive solutions for customer issues. The role focuses on end-to-end problem management and accountability for customer satisfaction. You will lead major incidents, collaborate with Help Desk, Network & Field Services, and ensure governance and explicit communications with customers and stakeholders. This is a hybrid role in Canada.

📌 Senior Incident & Problem Manager, 24/7 Operations (Mississauga)
🏢 Bell Canada
📍 Mississauga

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