Questrade Financial Group is seeking a Senior Manager, Learning Innovation & Service Quality to rebuild how learning and quality operate across Sales & Service. This role leads a small team of trainers and quality specialists, while staying hands-on in curriculum design, facilitation, and prototyping recent approaches. The successful candidate will drive AI-enabled enablement, measure business impact with data, and partner across departments to transform the learning ecosystem in a regulated
📌 Senior Manager, AI-Driven Learning & Service Quality (Toronto)
🏢 Kinvie
📍 Toronto
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