Lead complex IT projects as a Senior Project Manager at Metro Hall, with up to 3 days onsite. You'll shape and implement an enterprise Release Management framework. In this pivotal role, you will leverage over 10 years in IT Service Management and demonstrate expertise in Release Management practices.

Responsibilities include facilitating stakeholder workshops, aligning multiple teams, and influencing process adoption across diverse environments. Your ability to navigate varying delivery methodologies will be essential for operational success. Key Responsibilities:

- Develop a standardized Release Management framework and governance
- Produce essential Release Management documentation and artifacts
- Establish release calendar, governance model, and risk approach




- Conduct assessments on release practices for improvement
- Deliver status reports and performance metrics for operations

Requirements:

- Bachelor’s degree in Computer Science or IT field
- Minimum 10 years in IT Service Management and Project Delivery
- Solid knowledge of ITIL principles and governance
- Proven skills in stakeholder engagement and influence
- Experience with ServiceNow, Jira, or Azure DevOps

Bring your extensive project management expertise to refine Release Management at Metro Hall.

📌 Senior Project Manager at Metro Hall (Toronto)
🏢 Source Code
📍 Toronto