Who you are

- In short, this role is designed for individuals that crave ownership, stimulating technical challenges, love shipping quick, and are mission driven

- 5+ years of experience in an SRE, Platform, or Infrastructure Engineering role

- 5+ years of experience writing software in a production environment

- Strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices

- Strong understanding of observability, performance tuning, and scaling strategies

- Deep familiarity with incident response, monitoring, and CI/CD systems

- Hands-on experience supporting web or RPC services at meaningful scale

- You write code to solve infrastructure problems; not shell scripts alone, but production-grade software

- You have a big-picture systems mindset and a proactive approach to reliability

- You’ve embedded with product teams and influenced design and architecture decisions

- You’re comfortable taking ownership of complex problems—and seeing them through

- Experience with Ruby and Go is a plus

What the job involves

- This is an opportunity to join Rootly as an early SRE leader and shape our technical foundation. You will experience the balance of being scrappy and operating at scale

- What you’ll be doing one day could look very different the next. You will be empowered to identify opportunities that will help us grow and own it

- We won’t sugarcoat it, the work will be challenging, but it will also be one of the most rewarding learning experiences of your career





- Embed with product teams to enhance observability, reliability, and performance of their services

- Own our CI/CD pipelines, observability tooling, monitoring systems, and incident response processes

- Build tools and automation to eliminate manual toil, improve engineering velocity and developer experience, and improve system reliability

- Collaborate deeply across engineering to understand systems at the code level and surface cross-cutting reliability, performance, and scaling concerns

- Architect and scale our infrastructure, ensuring best-in-class performance, availability, and operational excellence

- Drive capacity planning efforts to ensure our infrastructure is resilient and scalable as we grow

- Define and manage SLOs and error budgets in partnership with Engineering teams who own production services

- Be vocal - act as a strong voice and force of reliability, quality, performance, and scalability

Benefits

- Medical, dental, vision, and life coverage for you and your dependents

- Flexible PTO, plus company holidays, team off-sites, and a year-end shutdown to recharge

- Meaningful equity in a high-growth company, and 401(k) matching for US employees

- Hybrid work (we hire across the US, Canada, Europe, and Singapore)

- Free lunches at HQ
- Fast-moving, high-impact environment where you have autonomy to own big problems from day one

- Top-tier hardware and tools, plus an annual stipends for home offices

📌 Senior Site Reliability Engineer (Toronto)
🏢 Rootly
📍 Toronto