Wanted: Service Coordinator

– Prince George, British Columbia

About the job:

Our clients expect the best and that is what we are looking for, so if you are that high quality individual who is professional in all aspects of your work, then we are interested in talking to you about joining our team. You will be supported by an outstanding group of positive people and business professionals who are known for their reputation, commitment to quality, delivery and outstanding customer service. This has led to our quality clients relying on us as a trusted supplier and it is through our client recommendations that our business has grown.

Pioneer Sanitary Solutions is the industry leader for rentals and services for mobile washroom trailers, office trailers, job site fencing and more. We service the largest projects in industries like Mining, Oil and Gas, Utility, Construction, Environmental and of course Events. We will be overseeing some massive up coming project and need to add to our team to make it happen.

A Service Coordinator description involves supervising a team, coordinating services and schedules, and ensuring efficient workflow within a department or specific area. They serve as a bridge between employees and management, often performing the same tasks as team members while also delegating work, ensuring safety, coaching employees, assisting with worker shortages and providing training. You will be responsible for learning all aspect of our sanitary services division, and leading by example.

Key Responsibilities:

· Supervise and lead a team of Drivers/Technicians responsible for servicing rental units, fielding the day-to-day requirements.





· Overseeing the efficient scheduling for recent and reoccurring services

· Maintain a clean, safe, secure, organized, and professional environment (including personal appearance, facilities, property, equipment, etc.)

· Provide industry-leading customer service through all client interactions including but not limited to a 24 / 7 on-call service and the “client first” / “never say no” culture.

· Seek and develop new client relationships.

· Coordinate the intake, inspection, and turnaround of equipment between rental cycles.

· Assign work orders/servicing based on repair urgency, rental bookings, and technician skillsets.

· Perform and assist others with complex diagnostics and repairs on all Pioneer owned equipment.

· Learn Pioneers rental software.

· Participate in leadership training programs when available.

· Conduct quality control inspections on repairs to ensure safety, reliability, and rental readiness.

· Train employees in a professional manner and have good knowledge of all facets of training practices.

· Build a positive relationship with all other employees and promote teamwork.

· Ensure company policies in relation to vehicle and equipment service are followed.

· Maintain a safe, organized,



and compliant work workplace in line with workplace safety regulations.

· Communicate proactively with all employees and management regarding unit availability, issues, and turnaround timelines.

· Assist with service truck operations, deliveries and services when required do to excessive work load, sick leave, vacation days etc.

· Assist with inventory management, parts ordering, and organization.

· Such additional duties as the Company may assign from time to time.

Requirements:

- Valid class 5 drivers license with clean drivers abstract
- Great attitude
- Heavy trailer endorsement or better would be an asset
- Proven record of supervisor and leadership rolls, overseeing multiple team members an asset
- Great communictaion both written and verbal
- Basic mechanical, plumbing and Electrical knowledge an asset
- Physically fit for work, some heavy lifting required
- Ability to work long hours when need in all weather
- Attention to detail and organizational skills a must
- Good personal hygiene
- Ability to work with deadlines, under pressure and changing schedules

Compensation:
- Starting salary $70,000/year
- Potential for profit sharing
- Company phone
- Paided Vacation
- Company Benefits package

Only qualified candidates will be contact for an interview Pay: $70,000.00 per year

Benefits

- Extended health care
- Flexible schedule
- On-site parking
- Paid time off

Experience:
- Supervising: 2 years (preferred)
- Cleaning: 1 year (preferred)

Licence/Certification:
- Class 5 Licence (required)

Willingness to travel:
- 25% (preferred)

Work Location: In person

📌 Service Coordinator (Prince George)
🏢 Pioneer offroad renatls and Sanitary solutions
📍 Prince George