Elevate customer satisfaction as a Service Coordinator, bridging communication between customers, technicians, and sales within the home improvement sector. Manage service requests and maintain efficient workflow to ensure all tasks meet high standards. In this vital role, you'll coordinate service operations and act as the main contact for customer inquiries.

Your background in coordination or customer service will shine as you manage technician schedules and oversee warranty claims. Familiarity with construction industry standards and product knowledge on window and door products will be essential to thrive. Key Responsibilities:

- Schedule and dispatch service technicians for productive routing
- Act as primary contact for customer service inquiries




- Order and manage necessary replacement parts from vendors
- Review work orders for accuracy and update CRM systems
- Track and submit warranty claims with manufacturers

Requirements:

- 1-3 years in coordination or customer service in construction
- Knowledge of window and door products and mechanical components
- Proficiency in scheduling software and Microsoft Excel
- Strong organizational skills with attention to detail
- Ability to communicate effectively with all stakeholders

Become a key player in enhancing customer experiences while overseeing the complete service cycle.

📌 Service Coordinator in Home Improvement (Bracebridge)
🏢 Muskokawindowanddoor
📍 Bracebridge