Service Manager Role with Premier Equipment (Ottawa)

Service Manager Role with Premier Equipment (Ottawa)

12 Sep
|
Premier Equipment
|
Ottawa

12 Sep

Premier Equipment

Ottawa

Become the Service Manager at Premier Equipment, leading service operations for the largest John Deere dealership in Ontario. Engage a talented team to enhance customer satisfaction and efficiency. In this pivotal role, you will own all aspects of service operations, from leading a team of service advisors and technicians to ensuring excellent service experiences for customers.

Your leadership will translate into effective workforce management, streamlined workflows, and high-performance standards. If you have a track record of operational excellence, this opportunity awaits you. Key Responsibilities:

- Recruit, train, and retain high-performing service staff
- Supervise the complete customer service experience
- Define and achieve critical service performance goals
- Streamline shop operations for increased productivity
- Collaborate with various departments for service synergy Requirements:
- Proven experience leading teams of at least 6
- Proficient in service shop metrics and improvement
- Comfortable interacting with customers in urgent situations
- Ability to keep focus under demanding conditions
- Integrity in all qualified interactions Lead service initiatives and optimize team performance with Premier Equipment.

📌 Service Manager Role with Premier Equipment (Ottawa)
🏢 Premier Equipment
📍 Ottawa

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