We are proud to be the largest compressed air sales and service provider in Western Canada, recently recognized as Top Ingersoll Rand Distributor in North America and awarded the Consumer Choice Award for Business Excellence. We are a team driven by respect, integrity, teamwork, safety, and a passion for customer success. We’re looking for a Field Service Technician to join our Edmonton-based service team .

In this hands‑on, customer-facing role, you’ll install, maintain, diagnose, and repair industrial compressed air equipment at customer sites throughout the Edmonton region and surrounding areas. If you are an experienced service technician, or a mechanically and electrically skilled tradesperson who enjoys troubleshooting industrial equipment and helping customers, we’d like to hear from you. You’ll work independently in the field while receiving strong support from our Service Coordinators, Service Manager, parts team, and technical resources.

Success in this role requires sound mechanical and electrical aptitude, a commitment to safe work practices, strong communication skills, careful documentation, and pride in delivering dependable, high-quality service.

Experience with compressed air systems is an asset, but it is not essential. We provide a structured combination of job shadowing, hands‑on field experience, online learning, and formal classroom instruction to help suitable candidates become factory‑certified Ingersoll Rand Technicians.

Field

Service & Technical Support Perform equipment installations and start‑ups, preventive maintenance, diagnostic inspections, troubleshooting, and repairs on industrial air compressors, dryers, and related compressed air equipment. Read and interpret electrical wiring schematics, technical manuals, parts manuals, and manufacturer documentation. Use diagnostic and precision measuring tools to identify equipment issues and confirm that repaired equipment meets operating and quality standards.

Accurately document all service and installation activities, including work orders, maintenance checklists, parts used, recommendations, and daily time records.

Customer Service Excellence

Build trusted customer relationships through professional, responsive, and respectful communication. Explain equipment conditions, repair requirements, and recommended next steps clearly to customers. Respond to customer concerns, identify practical solutions,



and recommend system improvements that enhance reliability, safety, efficiency, and productivity.

Identify required parts and services, communicate recommendations, and support timely follow‑up through customer approval and completion. Safety, Travel & Teamwork Follow Wiseworth and customer health and safety standards, secure work procedures, and personal protective equipment requirements in changing industrial environments. Travel daily to customer sites throughout Edmonton and surrounding areas, with occasional travel elsewhere in Alberta or Western Canada.

Participate in a rotating on‑call schedule and respond to occasional after‑hours service calls. Coordinate with Service Coordinators, Account Managers, parts personnel, and other Technicians to obtain materials, resolve issues, and deliver a seamless customer experience.

Promote

Wiseworth products and services—including planned maintenance, genuine replacement parts, equipment, system accessories, diagnostics, audits, and leak detection—when they provide meaningful value to the customer. High school diploma or equivalent; post‑secondary technical education, apprenticeship training, or a recognized trade qualification is preferred. Previous field service, industrial maintenance, or equipment repair experience is preferred.

Experience in compressed air, millwright work, HVAC/refrigeration, electrical/electronics, rotating equipment, heavy equipment, automotive, or compressed natural gas will be strongly considered. Working knowledge of some or all of the following is an asset: AC/DC circuits, motors and controls, wiring diagrams and schematics, PLCs, HVAC, refrigeration systems, and industrial mechanical equipment. Strong mechanical and electrical aptitude with a practical, methodical approach to troubleshooting.

Excellent communication and customer service skills, with the ability to work independently and collaboratively. High level of integrity, sound judgment, attention to detail,



and commitment to completing accurate, high-quality work. Comfortable using Microsoft Office, laptops, tablets, mobile devices, and digital business or field‑service systems.

Valid

Class 5 driver’s licence with an acceptable driver’s abstract and no major traffic violations, suspensions, or impaired‑driving offences within the previous five years.

Valid

Canadian passport and ability to travel within Canada and to the United States for periodic factory training. Ability to satisfy customer‑site access requirements, which may include background screening, drug and alcohol testing, and being clean‑shaven where respirator use is required. Ability to work safely in industrial and mechanical equipment environments that may involve noise, heat, cold, high‑voltage electrical equipment, ladders, and aerial work platforms.

Ability to regularly walk, stoop, reach, kneel, climb, push, pull, and use hands and fingers to complete service work.

We offer a competitive compensation package designed to attract and retain skilled service professionals: Competitive hourly wage based on experience, with performance incentive opportunities. Company service vehicle with fleet fuel and maintenance card. Per diem for eligible travel assignments.

Company‑provided tablet and mobile phone. Comprehensive benefits program including extended health, dental, vision, life, and disability insurance. Company matching pension plan. Paid vacation and sick days.

Employee Assistance

Program and educational assistance for approved employment‑related courses. Ongoing technical training, factory certification, and opportunities for career advancement within a growing organization. Meaningful work that helps customers improve equipment reliability and productivity.

Continuous learning through field experience, technical resources, and factory training. Engaged leadership focused on customer success, employee development, and continuous improvement. The opportunity to represent premium products from one of the world’s most respected industrial manufacturers.

This position is based from our Edmonton service facility. If you take pride in solving technical problems, supporting customers, working safely, and being part of a high‑performing service team, we invite you to join Wiseworth Canada and build a rewarding career with us. #

📌 Service Technician (Mechanical/Electrical) (Edmonton)
🏢 Wiseworth Canada Industries
📍 Edmonton