Elevate customer service experiences as a Spanish Customer Relations Specialist at Metergy Solutions in Markham, Ontario. Use your language skills to provide timely, professional assistance in a call center setting.

Metergy

Solutions is seeking a Customer Relations Specialist to enhance customer satisfaction through efficient communication. In this inbound call center role, you’ll utilize your strong problem-solving abilities and conflict management skills to address customer inquiries, resolve billing complaints, and schedule payments. Join a company focused on decarbonization and client-driven solutions in the submetering sector. Key Responsibilities:

- Respond to telephone service requests in a timely manner
- Resolve customer inquiries and complaints efficiently




- Process electronic customer requests and paperwork
- Handle billing issues through research and analysis
- Track and document customer interactions accurately

Requirements:

- Previous call center experience required
- High school diploma or equivalent training
- Proficient in Spanish; Mandarin/Cantonese is an asset
- Solid analytical and detail-oriented skills
- Ability to remain calm under pressure

Maximize customer satisfaction and task efficiency while building a rewarding career at Metergy Solutions.

📌 Spanish Customer Relations Specialist at Metergy (Toronto)
🏢 Metergy Solutions
📍 Toronto