Job Title: Sr. Content Designer

Job Location: Toronto, CA (Hybrid - 2 days/week onsite)

# Positions: 2

Employment Type: FTE only

Key Technology: Visual design, UX writing, design research, interaction design

Job Responsibilities:

- Collaborate closely with designers to craft seamless digital customer experiences.
- Write clear, accurate and compelling user interface copy.
- Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy.
- Make recommendations on user requirements for projects and contribute to project scoping and planning.
- Obtain competitive experience evaluations and customer data and establish benchmarks for content.
- Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision.
- Present content concepts in collaboration with designers.
- Write and design in accordance with design system.
- Contribute to the development of the team's culture and quality standards.
- Manage and administer design projects.
- Coordinate copy translation.

Skills and Experience Required:

Required

- 5-7 years of experience, with a minimum of 2 years in product design or creation of digital experience.
- Expert writing,



editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing.
- Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience.
- A passion for outstanding experience design.
- Proficiency in adapting processes to meet project needs.
- Willingness to collaborate.
- Self-motivated, flexible, organized, and accountable.
- Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design).
- Strong portfolio demonstrating a range of UX writing abilities.
- Seasoned writer.
- Familiarity with Figma/Figjam and Confluence/Jira.

Desired:
- Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.)
- Content strategy
- Knowledge of online marketing, advertising and other interactive experiences
- UX Experience

Education: Degree in a writing or design related discipline

📌 Sr. Content Designer (Toronto)
🏢 Veracity
📍 Toronto